2017
DOI: 10.24191/jeeir.v5i4.8837
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Acceptance towards Goods and Services Tax (GST) among local business communities

Abstract: The Goods and Services Tax (GST) has been introduced in Malaysia to replace the Sales and Services Tax (SST) to improve the efficiency of indirect tax collection. However, its implementation has not been fully understood by business people.  This research aims to examine the key factors that have contributed to the level of acceptance towards GST among business communities in a local city, Johor Bharu. In this study, three variables were selected namely awareness, understanding and attitude. Using questionnair… Show more

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Cited by 6 publications
(11 citation statements)
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“…and Figure5. Therefore, hypothesis H2 of the current study is supported by the respondents from Klang Valley, Malaysia, and validated byAsmuni et al (2017), Q-squared (Q 2 ) effect size…”
mentioning
confidence: 57%
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“…and Figure5. Therefore, hypothesis H2 of the current study is supported by the respondents from Klang Valley, Malaysia, and validated byAsmuni et al (2017), Q-squared (Q 2 ) effect size…”
mentioning
confidence: 57%
“…Bidin et al (2011) affirm that notwithstanding the enforcement actions taken, such as penalty, fines, and even prison terms, those who evade tax and non-compliance problems constitute IRBM's central issue. Similarly, Asmuni et al (2017) argue that the survivability aspect of indirect tax, SST, depends on public acceptance. Asmuni et al (2017) trace the history of the indirect tax reform rebellion to the 18 th century, while Casal et al (2016) confirm the arrest and jail of Henry David Thoreau for his refusal to pay the poll tax.…”
Section: Literature Reviewmentioning
confidence: 99%
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“…Further, the study in [32] claims that preparedness for GST regulation is one of the factors that is positively related to acceptance of a GST. A well-prepared business would predictably comprehend the new tax system better, and the study in [33] indicates that this could influence the level of compliance with a GST. Businesses might have to modify their accounting systems and business processes as they prepare to maintain proper financial records, subscribe to VAT-ready software that would facilitate error-free bookkeeping for VAT compliance, and train employees in the skills necessary to operate it [9].…”
Section: Literature Review and Hypotheses Developmentmentioning
confidence: 99%
“…Realistically, convincing the public, businesses, and firms to accept the introduction of GST in Malaysia during the implementation year was not an easy task for the previous government, particularly for the Royal Malaysian Customs Department (RMCD). At that time, the public believed that they would suffer with a price hike and increase in inflation post implementation (Asmuni, Yusoff, & Mohd Ses, 2017). Generally, the imposition of GST covered all citizens regardless of their level of income, as it was dependent on their consumption (Shaari, Ali, & Ismail, 2015).…”
Section: Introductionmentioning
confidence: 99%