Accessibility Evaluation of E-Government Mobile Applications in Brazil

Serra, Leandro Coelho; Carvalho, Lucas Pedroso; Ferreira, Lucas Pereira; Vaz, Jorge Belimar Silva; Freire, André Pimenta

doi:10.1016/j.procs.2015.09.279

Cited by 96 publications

(52 citation statements)

References 10 publications

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“…Most Popular Automated Accessibility Tools and Applicable StandardsKang, 2015;Shi, 2006;Serra, Carvalho, Ferreira, Vaz, and Friere, 2015).Several studies have evaluated web accessibility of higher learning institutions. Using HERA and WAVE as the assessment tools,Adepoju and Shehu (2014) reported substantial incompliance of 36 Nigerian federal universities' websites on accessibility guidelines.…”

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confidence: 99%

Evaluating Accessibility of Malaysian Public Universities Websites using AChecker and WAVE

Ahmi

Mohamad

2016

SSRN Journal

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Websites become essential means for most universities to communicate, exchange of relevant information and enable transactions among their stakeholders. Therefore, website accessibility accessible website is crucial to students to ensure equal access to of the university's information regardless of their physical disabilities and other possible limitations. This study reports the web accessibility of 20 Malaysian public universities based on AChecker and WAVE. The results suggest a relatively low level of compliance to the guidelines as specified in WCAG 2.0 and Section 508. Among the aspects that deserve immediate attention are the provision of text alternatives for any non-text contents, keyboard accessibility and colour contrast. Other concerns such as navigation, adaptability, input assistance, compatibility, empty link and empty heading can be further improved. Regardless of low conformance, most websites extensively integrated some of the accessibility features as set out by Section 508. Overall, this study offers meaningful insights, particularly to web developers for better compliance with the standards while designing their websites.

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confidence: 99%

Evaluating Accessibility of Malaysian Public Universities Websites using AChecker and WAVE

Ahmi

Mohamad

2016

SSRN Journal

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“…They discuss the methodological adaptations of the 61 success criteria of WCAG 2.0 for the context of mobile applications for Android and IOS pointing its current limitations. The results showed that many elementary accessibility problems, such as colour contrast and navigationrelated were extensively found in all applications evaluated [22].…”

Section: Related Workmentioning

confidence: 94%

Accessibility Model in Electronic Government: Evaluation of Brazilian Web Portals

Oliveira

Souza

2017

Anais Do Simpósio Brasileiro De Sistemas De Informação (SBSI)

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The Brazilian federal government has promoted several actions towards addressing digital accessibility in e-government systems once it is essential for all citizens to take part on participatory digital governance and have access to important information and online services. In this paper, we evaluate the main web portals of 28 federal agencies with ministry status to check whether they comply with the main laws and standards related to digital accessibility, namely the Accessibility Model in Electronic Government, also known in Portuguese as e-MAG; the Digital Government Identity; and the Accessibility Circumstantial Report. Unfortunately, most federal agencies fail to deliver acceptable levels of accessibility and to present a digital accessibility assessment along with a work plan to address the known issues. We also present an interview with a blind citizen to understand the Brazilian digital accessibility scenario from the perspective of a person with disability. The results of the interview confirmed that, even with the existence of e-MAG, the Brazilian federal government has yet a long way to walk to assure citizens the basic rights to access information, online services and take part in important decisions. CCS Concepts• Human-centered computing➝Accessibility theory, concepts and paradigms• Human-centered computing➝Empirical studies in accessibility • Human-centered computing➝Accessibility systems and tools• Applied computing➝E-government• Information systems➝World Wide Web • Information systems➝Hypertext languages.

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“…Serra et al [6] did some researches on the use of the mobile application for developing m-government, an application for providing services for citizens. By using mgovernment, services were more accessible to the citizens, including disabled people.…”

Section: Iclbi (2018)mentioning

confidence: 99%

Exploring the Usage and the User Interface of Mobile apps for Donors in Natural Disaster in East Java, Indonesia

Setiabudi

Widyadana

Teng

2020

KLS

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Natural disasters occur quite often in Indonesia. Relief can be in the forms of logistics or funds. Indonesian Red Cross is one of the institutions most trusted in distributing donations. Unfortunately, there is still no easy facilitation for donors in transferring funds. An effective system is needed to ease donors in transferring funds using an online application, to guarantee that the funds are not misused, to inform the kind of disasters requiring financial aids or to report the utilization of the aids. Not many researches have been conducted on this subject. Those related to the Human-Computer Interaction in Health Care were focused on patients. The ones in the field of e-commerce were focused on customers. Meanwhile, this research on the case of natural disaster was focusing on donors, which was not quite ordinary. The researches in the case of natural disasters were mostly focusing on the problem of distribution and supply of logistics or searching the nearest locations using GIS. This research aims to explore the user expectations of the mobile apps on the process of donating applying the principles of HCI such as conveniences, effectiveness, security, completeness of information, feedback, and visibility. The result of this research shows that the expected users with this application could provide quality of information, continuity, ease of access and high security. Developing a mobile application with effective interaction between the application and the users is really a challenge. Keywords: human–computer interface; humanitarian logistics; donor system

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Accessibility Evaluation of E-Government Mobile Applications in Brazil

Cited by 96 publications

References 10 publications

Evaluating Accessibility of Malaysian Public Universities Websites using AChecker and WAVE

Evaluating Accessibility of Malaysian Public Universities Websites using AChecker and WAVE

Accessibility Model in Electronic Government: Evaluation of Brazilian Web Portals

Exploring the Usage and the User Interface of Mobile apps for Donors in Natural Disaster in East Java, Indonesia

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