Accessibility levels of Portuguese enterprise websites: equal opportunities for all?

Gonçalves, Ramiro; Martins, José; Pereira, José Eduardo López; Oliveira, ManuelAu-Yong; Ferreira, João José Pinto

doi:10.1080/0144929x.2011.563802

Cited by 30 publications

(29 citation statements)

References 15 publications

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“…Considering the importance or impact of information technologies usage in the Portuguese context, a study considers that this usage makes our society more complete and able to evolve, since it contributes to increase people's quality of life, as well as the competitiveness and productivity of enterprises (Gonçalves, Martins, Pereira, Oliveira, & Ferreira, 2012). Portuguese research also demonstrate that positive impact of ICT usage can be found even if we refer to older people (Ferreira, Torres, Mealha, & Veloso, 2015).…”

mentioning

confidence: 90%

Evaluating Use and Attitudes Towards Social Media and ICT for Portuguese youth: the MTUAS-PY scale

Costa¹,

Matos²,

Pinheiro³

et al. 2016

European Proceedings of Social &Amp; Behavioural Sciences

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Measures on usage and attitudes towards ICT and social media are very diverse hindering the comparability of data. Due to its heavy use by young Portuguese, it is relevant to have comprehensive and accurate measurement tools.The main aims were to translate and adapt The Media and Technology Usage and Attitudes Scale (Rosen, Whaling, Carrier and Rokkum, 2013a) This psychometric study included an EFA conducted on a sample of 322 subjects aged between 12 and 18 years old (Mean age=14.78; SD= 2.04), being 59.3% girls. It also included a CFA on a sample of 479 subjects also aged between 12 and 18 years old (Mean age= 14.94; SD= 2.01), being 53% girls. The subjects were invited to participate voluntarily and the confidentiality of the data was assured.In EFA, for Usage, the PCA with a varimax rotation originated a solution with 10 factors explaining 73% of the total variance and for Attitudes a PCA forced to four factors with oblimin rotation resulted in 61% of total variation explained. The CFA presented acceptable adjustments to fit indices in Usage and Attitudes sub-scales.The MTUAS-PY scale has adequate psychometric qualities for assessing use and attitudes towards ICT and social media in Portuguese youth. Studies on different profiles throughout the youth and the comparison with behavioral data will further our understanding on a reality in constant technological change.

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mentioning

confidence: 90%

Evaluating Use and Attitudes Towards Social Media and ICT for Portuguese youth: the MTUAS-PY scale

Costa¹,

Matos²,

Pinheiro³

et al. 2016

European Proceedings of Social &Amp; Behavioural Sciences

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show abstract

“…The analysis of the item 'conformance with WCAG guidelines' was performed automatically with the software tool TAW3 (2013). This tool has been used in previous accessibility studies (Cullen et al, 2009;Gonçalves et al, 2012a) and it was configured to test the compliance of each page of a website (maximum of three levels of depth and 100 pages per website) against level A (priority 1) of WCAG 1.0 guidelines. Level A was chosen because it is often used as a benchmark for assessing the accessibility of websites (Cullen et al, 2009).…”

Section: Methodsmentioning

confidence: 99%

“…In turn, making websites accessible to all users increases online visibility, but this is an expensive and cumbersome task (Loiacono and Djamasbi, 2013). Not surprisingly, existing studies (e.g., Gonçalves et al, 2012a;Hanson and Richards, 2013) report that only a small percentage of enterprises comply with the de facto standard of website accessibility -the web content accessibility guidelines (WCAGs). Former website evaluation studies on SME have almost totally ignored website accessibility.…”

Section: Website Content and Designmentioning

confidence: 99%

“…Similarly, Meroño-Cerdan and Soto-Acosta (2007) assess website content features of 288 SME in Murcia (Spain). More focused studies are Puentes et al (2012), Kim et al (2011) and Gonçalves et al (2012a), who analyse, respectively, corporate social responsibility (CSR), Web 2.0, and accessibility features on SME websites. This stream of studies provides a more in-depth analysis of website features, but, as Schmidt et al (2008) point out, construct validity may be an issue.…”

Section: Website Evaluation Of Smementioning

confidence: 99%

“…In addition, among the EU28 SME, Portugal has one of the lowest website adoption level -58% (Eurostat, 2013). Existing works analyse the factors that determine website adoption (Oliveira and Martins, 2008) or the website accessibility (Gonçalves et al, 2012a) of Portuguese enterprises. Further studies are needed that provide a comprehensive evaluation of the website content and design features so as to improve their performance.…”

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

Website content and design in SME: insights from Portugal

Lopes

Melão

2016

IJEB

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Abstract:Although there is a vast amount of literature on website evaluation, relatively little has been written about the analysis of websites of small and medium-sized enterprises (SME). This paper examines a comprehensive set of content and design features of 915 websites of Portuguese SME, as well as the relationship between these features and enterprise size. The results indicate that the majority of the websites are used to convey information, rather than to make transactions, support networking and collaboration or to interact dynamically with users. Accessibility or privacy and security features are not common among websites. Web 2.0 features have a low presence in SME websites, but social media emerged as a construct. In contrast with existing literature, the study has found that website content and design features are positively related with enterprise size. The contributions and implications are discussed together with avenues for further research.

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Critical analysis of information about integrated management systems and environmental policy on the Portuguese firms' website, towards sustainable development

Carvalho

Santos

Gonçalves

2019

Corp Soc Responsibility Env

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The aim of this work was to determine the nature of the content that is often disseminated and the profile of a typical Portuguese firm which disseminates information on integrated management systems (IMS), environmental policy, corporate sustainability (CS), and corporate social responsibility (CSR) on its corporate website, towards sustainable development. The investigation consists of an exploratory analysis of 523 firms' websites that were certified by 2011, under the quality (ISO 9001), environment (ISO 14001), and occupational health and safety (OHSAS 18001) management systems. Four hundred twenty‐two firms from the overall population constitute a sample (n). The research method was based on the technique of content analysis, which allowed quantifying the contents of the information disclosed on the firm's website by category and subcategories of analysis. A holistic view on the size of the content available on the firm's website was determined using the index of information disclosure (IIDIMS/CS/CSR). As main findings, we can highlight management systems having been reported by 388 (91.9%) firms; quality management system, having been reported by 360 (85.3%) firms; environmental management system that contains environmental policy having been reported by 337 (79.9%) firms; and occupational health and safety management systems, which were disclosed by 332 (78.7%) firms. Another important finding is that disclosure of information on IMS/CS/CSR, on certified firms' website QEOHS, is more prominent when the dimension (size) of the firm is greater and when the legal form (structure) of the firm is a corporation. In terms of theoretical assumptions to the contribution to the knowledge, it can be highlighted the mathematical foundation of the IID for IMS that was developed.

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Accessibility levels of Portuguese enterprise websites: equal opportunities for all?

Cited by 30 publications

References 15 publications

Evaluating Use and Attitudes Towards Social Media and ICT for Portuguese youth: the MTUAS-PY scale

Evaluating Use and Attitudes Towards Social Media and ICT for Portuguese youth: the MTUAS-PY scale

Website content and design in SME: insights from Portugal

Critical analysis of information about integrated management systems and environmental policy on the Portuguese firms' website, towards sustainable development

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