2015
DOI: 10.29311/mas.v3i3.65
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Accessing audiences: visiting visitor books

Abstract: Museum visitor books, although held by almost all museums, are rarely used as a research source. This article explores their potential to provide insights and information about audience views, experiences and understandings. To do so, it focuses primarily on visitor books at the Documentation Centre of the former Nazi Party Rally Grounds in Nuremberg, Germany. The article highlights questions about using such books as a research source and to this end it contains discussion of forms of address, visitor concept… Show more

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Cited by 102 publications
(63 citation statements)
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“…Yet existing research suggests that VBs are discursively intriguing artifacts. Macdonald's (2005) and my own (Noy, 2009(Noy, , 2015 semiotic and ethnographic studies of museum VBs illustrate how these place-sensitive writing surfaces are employed by visitors as stages for public expression. The analysis yielded discoursal categories that distinguish between tourism-related themes (The forest is fantastic.…”
Section: Visitor Books As Situated Discursive Platformsmentioning
confidence: 99%
“…Yet existing research suggests that VBs are discursively intriguing artifacts. Macdonald's (2005) and my own (Noy, 2009(Noy, , 2015 semiotic and ethnographic studies of museum VBs illustrate how these place-sensitive writing surfaces are employed by visitors as stages for public expression. The analysis yielded discoursal categories that distinguish between tourism-related themes (The forest is fantastic.…”
Section: Visitor Books As Situated Discursive Platformsmentioning
confidence: 99%
“…17 Visitors' books are a valuable source of information about visitors' attitudes (e.g. Macdonald, 2005;Pantzou 2001). 18 On memory and traumatic experiences, see also Hackett & Rolston, 2009;Zelizer 2002.…”
Section: What Lies Ahead?mentioning
confidence: 99%
“…People read entries written by individuals from past visits and write entries, which may possibly be read by "imagined receivers" in the future (Macdonald, 2005, p. 126). These texts are thus valuable resources, yet they have remained under-researched within commercial home literature but also within tourism scholarship at large Macdonald, 2005;Noy, 2008). Accordingly, this paper contributes to scholarship by focusing on an analysis of visitor books.…”
Section: Introductionmentioning
confidence: 96%