Accountability, Risk, and Trust in Cloud Services: Towards an Accountability-Based Approach to Risk and Trust Governance

Felici, Massimo De; Pearson, Siani

doi:10.1109/services.2014.29

Cited by 5 publications

(1 citation statement)

References 16 publications

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“…The investigation that contributes to Service Satisfaction leading to trust can be used as a guideline to ensure the successful usage of big data in the cloud [9] [10]. Thus, the factors acquired from Qualitative Data Analysis supported by theories need to be validated.…”

Section: Motivationmentioning

confidence: 99%

Trust for Big Data Usage in Cloud

Ali¹,

Abdullah²

2022

Embedded Systems and Applications

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Integrating big data with an agile cloud platform can significantly affect how businesses achieve their objectives. Many companies are moving to the cloud, but the trust issue seemed to make a move to the cloud slower. This paper investigated the factors that affect Service Satisfaction that led to Trust. Since the sample was not normally distributed, the researchers used the PLS-SEM tool to analyse the relationship of the variables. The variables are Data Security, Data Privacy, Cloud Benefits, Reputation, Service Level Agreement (SLA), Risk Management, Service Satisfaction and Trust. The variables were linked together based on the analysis from qualitative research supported by theories, and the linkages were being validated through quantitative data analysis. The quantitative data analysis found that Data Security, Cloud Benefits, Reputation and SLA influence Service Satisfaction and Service Satisfaction influences trust.

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Section: Motivationmentioning

confidence: 99%