2020
DOI: 10.3399/bjgp20x711461
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Achieving better quality care in general practice: are incentives the answer?

Abstract: BackgroundThe introduction of financial incentives, such as the quality and outcomes framework (QOF), historically lead to improvements in standardising practice. However, with shifting demands on healthcare providers, are these schemes still enough to drive high-quality care?AimTo explore current incentives, intrinsic and extrinsic, their role and effectiveness in improving quality of care and how they are perceived by GPs.MethodMixed methods study using two systematic literature reviews including 44 papers a… Show more

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Cited by 3 publications
(2 citation statements)
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“…Most of the participating general practices described a keen sense of engagement and motivation. They received nancial incentives and CPD credit for their participation but, consistent with other research, most did not consider these extrinsic rewards as key motivators (27,28). Instead, many described the intrinsic rewards of improved skills and e ciency, progress demonstrated by benchmarking, and especially improvements in patient care through increased cancer screening activity.…”
Section: Discussionmentioning
confidence: 63%
“…Most of the participating general practices described a keen sense of engagement and motivation. They received nancial incentives and CPD credit for their participation but, consistent with other research, most did not consider these extrinsic rewards as key motivators (27,28). Instead, many described the intrinsic rewards of improved skills and e ciency, progress demonstrated by benchmarking, and especially improvements in patient care through increased cancer screening activity.…”
Section: Discussionmentioning
confidence: 63%
“…Most of the participating general practices described a keen sense of engagement and motivation. They received financial incentives and CPD credit for their participation but, consistent with other research, most did not consider these extrinsic rewards as key motivators [ 35 , 36 ]. Instead, many described the intrinsic rewards of improved skills and efficiency, progress demonstrated by benchmarking, and especially improvements in patient care through increased cancer screening activity.…”
Section: Discussionmentioning
confidence: 79%