Achieving high performance at Zambia's Competition and Consumer Protection Commission

Waal, André de

doi:10.1002/joe.21860

Cited by 4 publications

(5 citation statements)

References 8 publications

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“…These ndings match with the bene ts reported in previous HPO research, such as [23,[40][41][42][43].…”

Section: Rst Zorgverlenerssupporting

confidence: 90%

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Achieving high performance in healthcare institutions: a longitudinal perspective

de Waal,

Mollema,

Willemstein

et al. 2024

Preprint

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Quality improvement of healthcare institutions has become increasingly important these past decades, mainly due to demographic developments. At the same time the sector is suffering from political and budgetary pressures which makes quality improvement a tall order. As a result, healthcare institutions have been searching for frameworks which can help them in difficult circumstance to improve their quality by increasing their dynamic capabilities and organisational competencies. This research set out to identify such a framework. On the basis of a review of the extant literature the HPO Framework was chosen and subsequently applied at three Dutch nursing home care institutions. In a period of three years the HPO Diagnosis was performed at the three institutions. This yielded information on their status on the way to high performance and attention points which they needed to address to help them further along their journey. Based on an analysis of the transformation process, the experiences and lessons learned from each institution were identified and summarised. All institutions had made progress and achieved better organisational results because of the application of the HPO Framework.

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“…These ndings match with the bene ts reported in previous HPO research, such as [23,[40][41][42][43].…”

Section: Rst Zorgverlenerssupporting

confidence: 90%

“…Many of these lessons learned have also been found in previous evaluatory HPO research, such as [ [21,40,43].…”

Section: Rst Zorgverlenerssupporting

confidence: 54%

Achieving high performance in healthcare institutions: a longitudinal perspective

de Waal,

Mollema,

Willemstein

et al. 2024

Preprint

Self Cite

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“…Case 2: Competition and Consumer Protection Commission (de Waal, 2018(de Waal, , 2020de Waal and Mulimbika, 2017;de Waal et al, 2014) Originally established in 1997 as the Zambia Competition Commission, the Competition and Consumer Protection Commission (CCPC) is responsible for ensuring that Zambian companies do not use restrictive business practices, abuse their market position or engage in anticompetitive mergers and acquisitions. Employing a staff of 80 (originally less than 30 in 1997), it aims to promote a culture of competition for a sustained economic growth and wealth creation and to protect and enhance consumers' rights.…”

Section: Created Clear Priority and Focus On Hpomentioning

confidence: 99%

“…Case 2: Competition and Consumer Protection Commission (de Waal, 2018, 2020; de Waal and Mulimbika, 2017; de Waal et al , 2014)…”

Section: Research Approachmentioning

confidence: 99%

How to stay high-performing: developing organizational grit

Waal

Burrell

Drake

et al. 2022

MBE

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Purpose In the past decades, there has been much research into ways organizations can become high-performing. Research into ways organizations can stay high-performing, especially in challenging times, is much less prevalent. The purpose of this study is to look at ways that high-performance organizations (HPOs) use in practice to stay high-performing. Design/methodology/approach The approach of this study consisted of a qualitative matching of the theoretical ways organizations can foster organizational grit – strengthen stamina and resilience of employees to keep achieving results and to persevere in the face of setbacks – with the empirical ways three case organizations in practice used to stay high-performing. Findings The literature review yielded 9 ways to foster organizational grit, while the empirical research provided 12 ways HPOs used to stay high-performing. What the literature highlighted was matched in such a way that these practical ways to stay high-performing can be understood as solutions/alternatives with which to foster grit in the organization in a practical manner. Originality/value HPOs are quite rare and being able to follow them closely for a prolonged period of time is even more unique. Therefore, this study can be seen as adding a unique piece to the puzzle of how to stay HPO and how organizational grit can be fostered and strengthened.

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“…Five 2017 studies validating the HPO framework were conducted in Dutch supermarket ; in Dutch agricultural sector (de Waal and Meingast, 2017); in Chinese state-owned enterprises (de Waal and Wang, 2017); in North America (de Waal, 2017a); and in a social care and rehabilitation organization in the Netherlands (de Waal, 2017b). Several publications in 2018 also addressed whether the HPO framework helps organizations in Zambia, the Philippines, and the United Arab Emirates enhance their performance (Mroueh and de Waal, 2018;de Waal, 2018b;de Waal and de Haas, 2018).…”

Section: Current Trends In Hpo Researchmentioning

confidence: 99%

High-performance organization: a literature review

Tung

Khương

2020

JSMA

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PurposeThis paper aims to review and synthesize notable literature on high-performance organization (HPO), from which future research directions can be recommended.Design/methodology/approachThis narrative literature review analyzes major HPO literature in popular books and peer-reviewed articles published in English in the period between 1982 and 2019.FindingsThe review revealed that HPO literature has evolved multiple times, illustrating the complex and multifaceted nature of this phenomenon. In particular, literature on HPO has evolved in four phases: (1) definitions and conceptual development of HPO; (2) exploration of approaches to achieve HPO; (3) empirical validation of HPO framework; and (4) complicated research models and designs on HPO. Several research gaps were identified, which definitely hold varying research value and can be seen as potential opportunities for future research.Research limitations/implicationsThe focus of this review is on HPO literature published in English rather than cover all existing literature.Originality/valueIt is among the first studies to review the HPO literature and its evolution. This review also recommends constructive areas for future research on HPO to focus on.

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Achieving high performance at Zambia's Competition and Consumer Protection Commission

Cited by 4 publications

References 8 publications

Achieving high performance in healthcare institutions: a longitudinal perspective

Achieving high performance in healthcare institutions: a longitudinal perspective

How to stay high-performing: developing organizational grit

High-performance organization: a literature review

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