“…However, there are scarce literatures in the field of requirements to improve effectiveness of rural ICT offices in developing country, especially in the context of Iran. We have reviewed (Figure 1) available literature related to design and implementation of physical and technical structure (Food and Agriculture Organization of the United Nations & International Telecommunication Union, 2016;Heeks, 2018;Heeks & Stanforth, 2015;Ng & Tan, 2018;World Bank, 2017), social, organisational and cultural studies related to ICT (e.g., Duncombe, 2006;Gaved & Anderson, 2006;Gigler, 2015;Gow, 2018;Grimshaw & Kala, 2011;Harris & Harris, 2011) and policy and management related ICT studies (e.g., Rosenberger, 2014;van der Velenden, 2018;World Bank, 2016).…”