Aims
To test the effectiveness of intractive, instant messaging chat‐based mobile phone support versus text‐based mobile phone support integrated with brief interventions on self‐reported smoking abstinence in workplaces.
Design
A two‐arm parallel cluster‐randomized controlled trial with follow‐up to 12 months.
Setting
Seventy‐five companies in Hong Kong, China.
Participants
Daily cigarette adult smokers (92.0% male, 90.9% not ready to quit within the next 30 days) from 75 companies (clusters).
Interventions
Participants were cluster‐randomized to receive text‐based support (TBS, n = 375; 38 clusters) or chat‐based support (CBS, n = 304; 37 clusters). TBS participants received automated and fix‐scheduled text messages on cessation advice and support. CBS participants received fix‐scheduled text messages and additional real‐time psychosocial and cessation support via instant messaging services (e.g. WhatsApp) by counsellors. Both groups received a 1‐hour health talk at baseline and brief telephone counselling at 1 week and 1, 3, 6 and 12 months.
Measurements
The primary outcome was self‐reported 7‐day point‐prevalence abstinence at 6 months post‐treatment initiation. Secondary outcomes included 7‐day point‐prevalence abstinence at 12 months, repeated 7‐day point‐prevalence abstinence, smoking reduction, quit attempts and intervention engagement, defined as having read text messages and/or engaged in conversation with counsellors.
Findings
By intention‐to‐treat assuming that dropouts were smoking, self‐reported abstinence was not significantly different between the CBS and TBS groups at 6 months [18.8 versus 21.6%, risk ratio (RR) = 0.87, 95% confidence interval (CI) = 0.61, 1.23, retention = 71.3%] and 12 months (21.4 versus 24.0%, RR = 0.90, 95% CI = 0.66, 1.21, retention = 70.8%). The repeated 7‐day point‐prevalence abstinence, smoking reduction and quit attempts were similar between the groups. The participants who were engaged in the text‐ and/or chat‐based interventions had greater abstinence (adjusted RR = 2.91, 95% CI = 1.87, 4.52) at 6 months compared with unengaged participants.
Conclusions
Compared with a text messaging mobile phone intervention, a chat‐based instant messaging mobile phone intervention did not improve smoking abstinence over 12 months in workplaces. Engagement in text‐based or chat‐based interventions was associated with higher quit rates compared with non‐engagement.