“…The quality of life of people with autism and developmental disabilities often depends on the attributes of individual staff providing support: their knowledge, skills, experience, and values, as well as their attitudes, confidence, and emotional intelligence (EI) (Larson & Hewitt, ; Maes & Van Puyenbroeck, ; Wilkinson, Kerr, & Cunningham, ). Consistent with such assertions, staff's individual attributes have been found to affect the standard of personal assistance services (i.e., the provision of support with bathing, dressing, eating, toileting, shopping, finances, and medication management), to influence client sexual expression (Hingsburger & Tough, ), client access to technological resources (Verdonschot, de Witte, Reichrath, Buntinx, & Curfs, ), and client outcomes in the workplace (Neri, Wong, & Harrington, ).…”