Adapting Design Thinking and Cultural Probes to the Experiences of Immigrant Youth

Reflection on: “On Becoming Citizens: Examining Social Inclusion from an Information Perspective”

“…In the intervening years since the initial article, there has been a small but growing interest in this topic, particularly at an international level where research is being conducted on the experiences of refugees from a wide range of countries. Topics 1 have included refugee experience of transition and resettlement (Johnson, 2016;Lloyd, Kennan, Thompson, & Qayyum, 2013;Quirke, 2012); refugee use of social media and mobile technologies (Andrade & Doolin, 2016) and working with refugee youth (Fisher, Yefimova, & Bishop, 2016). The role of the public library has also featured in a number of studies since the time of the original publication (Audunson, Essmat, & Aabø, 2011;Vårheim, 2014).…”

Participatory Design and Participatory Research

“…Due to this characteristic, it is widely used to approach and develop projects with vulnerable communities such as children [30,46], older adults [50], and rural communities in developing countries [21]. There are also a few reports on its use in projects with groups of migrants and forced migrants in different setups [1,[33][34][35][36]. Furthermore, PD facilitates the inclusion of diverse voices in the design process, i.e., researchers, users, designers, developers [15,39,63,67].…”

Participation & (Re)settlement : envisioning mobile services with young forced migrants

“…Similarly, some research has been done related to the use of PD (alone or combined with community-based design) with forced migrants and technology development (Fisher, Yefimova, and Peterson Bishop, 2016;Fisher, Peterson Bishop, Magassa, et al, 2014;Fisher, Peterson Bishop, Fawcett, et al, 2013). For instance, Fisher, Peterson Bishop, Fawcett, et al (2013) proposed and evaluated the Teen Design Days (TDD) as a multidisciplinary approach to promote community development in groups of youth who are considered to be an ethnic minority with a migration background.…”

“…HCI can play a major role in addressing diverse challenges faced by forced migration. For example, some HCI research projects with forced migrants have focused on topics such as: participatory community building through mapping technologies (Xu, Maitland, and Tomaszewski, 2015), a human-in-the-loop translation tool for refugees' transient use (D. Brown and Grinter, 2016), refugees' health care provision (Talhouk, Montague, et al, 2017;Talhouk, Mesmar, et al, 2016), navigation of new places (Baranoff et al, 2015), and general ICT design processes (Almohamed, 2016;Fisher, Yefimova, and Peterson Bishop, 2016). Moreover, research in HCI has also investigated the role of technology-enabled spaces in supporting refugees.…”

“…Due to this characteristic, it is widely used to approach and develop projects with vulnerable communities such as children (Horton et al, 2012;Druin, 2002), older adults (Joshi and Bratteteig, 2016), and rural communities in developing countries (Camara and Abdelnour-Nocera, 2013). There also a few reports on its use in projects with groups of migrants and forced migrants in different setups (Aal et al, 2014;Fisher, Yefimova, and Peterson Bishop, 2016;Fisher, Peterson Bishop, Magassa, et al, 2014;Fisher, Peterson Bishop, Fawcett, et al, 2013). Furthermore, PD facilitates the inclusion of diverse voices in the design process, i.e., researchers, users, designers, developers (Nesset and Large, 2004;Muller and Druin, 2012;Bødker, 1996;Greenbaum, 1991).…”