Adaptive Case Management as a Process of Construction of and Movement in a State Space

Bider, Ilia; Jalali, Amin; Ohlsson, Jens

doi:10.1007/978-3-642-41033-8_22

Cited by 10 publications

(8 citation statements)

References 9 publications

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“…The template can exist in different forms. It can be defined as a very detailed workflow diagram that determines the activities to be executed and their order, or as a number of forms to fill out, as in case or adaptive case management [12,63]. In such a broad view, projects of the same kind completed by a company engaged in a project-oriented business, e.g., construction, or software development, are also considered as BPIs for which there normally exist templates, e.g., activities flow descriptions and standard Gantt diagrams.…”

Section: The Background: Business Processes From a Systems Perspectivementioning

confidence: 99%

“…13, but we present here only the activities more directly related to teaching and learning as such. 12 We omit financial consideration (e.g., payments received from the Swedish government), office and teaching facilities (rooms for teaching), partners, and some other parts of the model. However, we believe that the remaining part is sufficient to demonstrate the usefulness of the model with respect to the fifth area defined in Sect.…”

Section: Fem Model For Teaching and Learningmentioning

confidence: 99%

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A fractal enterprise model and its application for business development

et al. 2016

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This paper suggests a new type of enterprise models called fractal enterprise models (FEM), with accompanying methodological support for their design. FEM shows interconnections between the business processes in an enterprise by connecting them to the assets they use and manage. Assets considered in the model could be tangible (buildings, heavy machinery, etc.) and intangible (employees, business process definitions, etc.). A FEM model is built by using two types of patterns called archetypes: a process-assets archetype that connects a process with assets used in it, and an asset-processes archetype that connects an asset with processes aimed to manage this asset (e.g., hiring people, or servicing machinery). Alternating these patterns creates a fractal structure that makes relationships between various parts of the enterprise explicit. FEM can be used for different purposes, including finding a majority of the processes in an enterprise and planning business change or radical transformation. Besides discussing FEM and areas of its usage, the paper presents results from a completed project in order to test the practical usefulness of FEM and its related methodological support. Communicated by Dr. Selmin Nurcan.

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Section: The Background: Business Processes From a Systems Perspectivementioning

confidence: 99%

Section: Fem Model For Teaching and Learningmentioning

confidence: 99%

A fractal enterprise model and its application for business development

et al. 2016

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“…In PCM all required tasks are defined ahead of time by a case designer, while ACM empowers end users to additionally adapt cases at run-time [37], [16], [36]. This makes ACM suitable for processes that are unpredictable in which so called knowledge workers are not controlled but responsible to perform tasks and make decisions on their own [38].…”

Section: Case Managementmentioning

confidence: 99%

Examining Adaptive Case Management to Support Processes for Enterprise Architecture Management

Hauder

Munch²,

Michel

et al. 2014

2014 IEEE 18th International Enterprise Distributed Object Computing Conference Workshops and Demonstrations

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Enterprise Architecture (EA) management is a well-defined practice for conducting coherent analysis, design, planning, and implementation for the successful execution of business strategy. In practice many organizations are struggling with EA frameworks since the processes to manage the EA are not adequately supported. In this paper we examine Adaptive Case Management (ACM) as an emerging paradigm to support agile, lean, and collaborative processes for EA management (EAM). In contrast to traditional workflow management, ACM empowers end users to adapt their processes at run-time. Based on the findings of an extensive literature review we derived requirements for ACM and developed a prototype based on these requirements to support processes for EAM. We applied our solution for the development of a planned state of the architecture in the EA department of a German insurance organization. The findings from expert interviews with three enterprise architects and two EA consultants of this insurance organization are very promising and provide valuable insights how more effective process support for EAM can be achieved in the future.

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“…One of the main challenges with ACM reported in a recent review [13] is the lack of proper theory and model of ACM, also emphasized in [14]. This prevents creating a common understanding of the concept of ACM, and hinders comparisons between different ACM solutions.…”

Section: Case and Adaptive Case Managementmentioning

confidence: 99%

Towards a Business Process Modeling Technique for Agile Development of Case Management Systems

Bider

Perjons

2017

CSIMQ

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Abstract.A modern organization needs to adapt its behavior to changes in the business environment by changing its Business Processes (BP) and corresponding Business Process Support (BPS) systems. One way of achieving such adaptability is via separation of the system code from the process description/model by applying the concept of executable process models. Furthermore, to ease introduction of changes, such process model should separate different perspectives, for example, control-flow, human resources, and data perspectives, from each other. In addition, for developing a completely new process, it should be possible to start with a reduced process model to get a BPS system quickly running, and then continue to develop it in an agile manner. This article consists of two parts, the first sets requirements on modeling techniques that could be used in the tools that supports agile development of BPs and BPS systems. The second part suggests a business process modeling technique that allows to start modeling with the data/information perspective which would be appropriate for processes supported by Case or Adaptive Case Management (CM/ACM) systems. In a model produced by this technique, called data-centric business process model, a process instance/case is defined as sequence of states in a specially designed instance database, while the process model is defined as a set of rules that set restrictions on allowed states and transitions between them. The article details the background for the project of developing the datacentric process modeling technique, presents the outline of the structure of the model, and gives formal definitions for a substantial part of the model.

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Adaptive Case Management as a Process of Construction of and Movement in a State Space

Cited by 10 publications

References 9 publications

A fractal enterprise model and its application for business development

A fractal enterprise model and its application for business development

Examining Adaptive Case Management to Support Processes for Enterprise Architecture Management

Towards a Business Process Modeling Technique for Agile Development of Case Management Systems

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