“…An absence of team meetings or other team-working tools (Broadhurst & Mansell, 2007) may hinder their capacity to feel connected and work collaboratively (Bigby & Beadle-Brown, 2016b; Gray-Stanley & Muramatsu, 2011;Hastings, 2010), particularly through periods of significant service change (Salmon, Holmes, & Dodd, 2013). Finally, staff might experience limited supervision (Broadhurst & Mansell, 2007;Clement & Bigby, 2010), poor wages (Commonwealth of Australia, 2011) and a lack of professional development or other opportunities for career advancement (Iacono, 2010;Rimfire Resources, 2010). These experiences can result in staff feeling undervalued (Fattore, Evesson, Moensted, & Jakubauskas, 2010) and underprepared to deal with significant incidents when they occur (Victorian Ombudsman, 2015).…”