2003
DOI: 10.1007/978-3-540-39863-9_32
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Addressing Interpersonal Communication Needs through Ubiquitous Connectivity: Home and Away

Abstract: Abstract. This paper describes a user study regarding the human need to stay in touch with closely related people. The study was a combination of interviews and diaries. This user needs analysis has informed the design of a novel end-toend communication system for helping closely related people, who are spread geographically, to stay in touch. The design concept is described in brief, followed by a summary of ongoing implementation and assessment work.

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Cited by 17 publications
(7 citation statements)
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“…However, in most cases parents use a practical reason to communicate as a pretext for a richer, more affective communication. This is consistent with earlier findings, as for example reported by Romero et al (11).…”
Section: Needs With Communication Mediumssupporting
confidence: 94%
“…However, in most cases parents use a practical reason to communicate as a pretext for a richer, more affective communication. This is consistent with earlier findings, as for example reported by Romero et al (11).…”
Section: Needs With Communication Mediumssupporting
confidence: 94%
“…For the case of the photo album service (see Figure 11), it seems that it is by far the most appreciated service. We believe that this confirms the assumption that one of the most fundamental need of the elderly is the connection with the family -a need also indicated in similar research in pervasive awareness systems [22,13]. It is worth noticing that some of the participants were particularly concerned with privacy issues: "I like very much the service, but I don't want the photos of my children are accessible online by others".…”
Section: Usability Assessmentsupporting
confidence: 81%
“…In [18] the authors describe the short term trial of a system supporting the sharing of pictures which utilises a laptop-sized display situated in the family's living room.…”
Section: Related Workmentioning
confidence: 99%