2021
DOI: 10.1177/1461444820986553
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Admins, mods, and benevolent dictators for life: The implicit feudalism of online communities

Abstract: Online platforms train users to interact with each other through certain widespread interface designs. This article argues that an “implicit feudalism” informs the available options for community management on the dominant platforms for online communities. It is a pattern that grants user-administrators absolutist reign over their fiefdoms, with competition among them as the primary mechanism for quality control, typically under rules set by platform companies. Implicit feudalism emerged from technical conditi… Show more

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Cited by 32 publications
(18 citation statements)
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“…Thus far, the prevailing governance logic in software peer production has been along the lines of the "benevolent dictator for life," as Linux's Linus Torvalds is commonly described (Schneider 2021). An "Open Governance Index" found a severe lack of inclusive processes guiding major Open Source projects (Laffan 2012).…”
Section: Conclusion: From Tyranny To Commonsmentioning
confidence: 99%
“…Thus far, the prevailing governance logic in software peer production has been along the lines of the "benevolent dictator for life," as Linux's Linus Torvalds is commonly described (Schneider 2021). An "Open Governance Index" found a severe lack of inclusive processes guiding major Open Source projects (Laffan 2012).…”
Section: Conclusion: From Tyranny To Commonsmentioning
confidence: 99%
“…Despite early visions of the social web as an open and participatory space [3], the first online communities were governed as technocratic autocracies, primarily due to the need for an "admin" with technical skills to own and operate the server that the community software ran on [65]. While admins sometimes chose to carry out governance that was closer to anarchy or democracy in practice [11,55], admins still had the ultimate authority to shut down the server or kick users out.…”
Section: Background and Motivationmentioning
confidence: 99%
“…Today, this governance is predominantly expressed as a model consisting of roles and permissions, where groups such as administrators and moderators have broad privileges over regular users. This roles-and-permissions model has its roots in the UNIX file permissions model developed nearly fifty years ago [65], and it is a model now enshrined within the software of almost all major community platforms.…”
mentioning
confidence: 99%
“…Roberts, 2019), and the ways in which platform users by accident or design moderate one another (e.g. Matias, 2019;Schneider, 2021).In our paper we address a different question: where is content moderation? We approach this broad question by focusing on localized social media -an area which remains under-researched (though see e.g., Miller, 2016) -summarizing early results from in-depth interviews with the content moderators of 12 place-named Facebook groups across Greater London, UK.…”
mentioning
confidence: 99%
“…Roberts, 2019), and the ways in which platform users by accident or design moderate one another (e.g. Matias, 2019;Schneider, 2021).…”
mentioning
confidence: 99%