Adopting GQM based measurement in an industrial environment

Latum, Frank van; Solingen, Rini van; Oivo, Markku; Hoisl, Barbara; Rombach, Dieter; Ruhe, Günther

doi:10.1109/52.646887

Cited by 90 publications

(36 citation statements)

References 4 publications

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“…The approach has been successfully used in industry as part of the overall GQM-approach (cf. [Van Latum et al, 1998]). The abstraction sheet is valuable in eliciting information building the GQM graph as part of GQM + Strategies.…”

Section: Related Workmentioning

confidence: 99%

An elicitation instrument for operationalising GQM+Strategies (GQM+S-EI)

et al. 2014

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Context: A recent approach for measurement program planning, GQM + Strategies, provides an important extension to existing approaches linking measurements and improvement activities to strategic goals and ways to achieve these goals. There is a need for instruments aiding in eliciting information from stakeholders to use GQM + Strategies. The success of GQM + Strategies highly depends on accurately identifying goals, strategies and information needs from stakeholders.Objective: The research aims at providing an instrument (called GQM + S-EI), aiding practitioners to accurately elicit information needed by GQM + Strategies (capturing goals, strategies and information needs).Method: The research included two phases. In the first phase, using action research method, the GQM + S-EI was designed in three iterations in Ericsson AB. Thereafter, a case study was conducted to evaluate whether the information elicited with the designed instrument following the defined process was accurate and complete. Results:We identified that the industry requires elicitation instruments that are capable to elicit information from stakeholders, not having to know about the concepts (e.g. goals and strategies). The case study results showed that our proposed instrument is capable of accurately and completely capturing the needed information from the stakeholders.Conclusions: We conclude that GQM + S-EI can be used for accurately and completely eliciting the information needed by goal driven measurement frameworks. The instrument has been successfully transferred to Ericsson AB for measurement program planning.

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Section: Related Workmentioning

confidence: 99%

An elicitation instrument for operationalising GQM+Strategies (GQM+S-EI)

et al. 2014

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“…its explicit feedback mechanism, implies the definition of business goals and the application of business process measurement. Regarding measurement, an approach that has been used already for a number of years in software development environments is Goal Question Metric (GQM) [8,9]. GQM supports answering questions such as: how to decide what needs to be measured, when should this be measured and where in the product creation process?…”

Section: Ad Goal Orientationmentioning

confidence: 99%

Business-oriented process improvement: practices and experiences at Thales Naval The Netherlands (TNNL)

Trienekens

Kusters

Rendering

et al. 2005

Information and Software Technology

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“…Collected measurement data and the results of the measurements should be based on project and organisational goals [10]. The measurement process, in our case, was based on the GQM (Goal, Question, Metric) approach as defined by Latum and Lavazza [12]; [13].…”

Section: Software Measurement and Automationmentioning

confidence: 99%

“…Instead of the GQM interviews [12], measurement experts decided to conduct a survey to initiate the SDL based measurement (Step 1.1, Figure 1). The questionnaire was directed to project members, project managers, error managers and quality engineers.…”

Section: Planning Of Measurement Automationmentioning

confidence: 99%

Automatic Measurement at Nokia Mobile Phones: A Case of SDL Based Software Development

Pikkarainen

Vierimaa

Tanner

et al. 2004

Product Focused Software Process Improvement

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Abstract. Software measurement forms a sound basis for monitoring software development process and software product quality. Implementing software measurement is, however, difficult and creates several challenges and possible pitfalls. These challenges include the establishment of measurement practices, effective metrics collection and the use of collected metrics to improve development practices or product. Automated software measurement can have a significant role when adopting software metrics for systematic use. This paper is based on the results of a measurement automation project at Nokia Mobile Phones during the years of 1999-2000. This paper describes the experiences from defining metrics for controlling new SDL based development practices. The process through which the automation was implemented is described in detail and implications of the findings are discussed.

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Adopting GQM based measurement in an industrial environment

Abstract: . 8I E E E S o f t w a r e J a n u a r y -F e b r u a r y 1 9 9 8 0 7 4 0 -7 4 5 9 / 9 8 / $ 1 0 . 0 0 © 1 9 9 8 I E E E

Cited by 90 publications

References 4 publications

An elicitation instrument for operationalising GQM+Strategies (GQM+S-EI)

An elicitation instrument for operationalising GQM+Strategies (GQM+S-EI)

Business-oriented process improvement: practices and experiences at Thales Naval The Netherlands (TNNL)

Automatic Measurement at Nokia Mobile Phones: A Case of SDL Based Software Development

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