Adoption and risk of ERP systems in manufacturing SMEs: a positivist case study

Poba‐Nzaou, Placide; Raymond, Louis; Fabi, Bruno

doi:10.1108/14637150810888064

Cited by 64 publications

(47 citation statements)

References 55 publications

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“…MELLO et al, 2007, POBA-NZAOU et al, 2008 Contudo, é importante ressaltar que, neste estudo, não foram considerados pontos importantes para o aprimoramento da indústria da construção naval brasileira como:…”

Section: Análise Dos Resultados Do Estudo De Casounclassified

Análise da competitividade dos estaleiros nacionais fabricantes de embarcações offshore através estudo de casos múltiplos

Mello

Bandeira

Filho

2011

Revista PO: R. Eletr. de Eng. de Produção e Correlatas

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Resumo: O artigo apresenta, através do estudo de casos múltiplos, uma análise comparativa da operação de estaleiros nacionais frente a estaleiros estrangeiros selecionados como benchmarks. A escolha destes benchmarks, assim como a dos estaleiros nacionais, foi feita com o apoio de nove executivos dos três maiores clientes do mercado nacional. O escopo da pesquisa consiste em identificar quais as práticas gerenciais adotadas pelos estaleiros estrangeiros mais bem sucedidos devem ser implantadas pelos estaleiros domésticos, de modo a torná-los globalmente competitivos. Adotou-se a técnica de análise de conteúdo e, como resultado, analisou-se o desempenho dos estaleiros fabricantes de embarcações offshore em relação às seguintes dimensões: (i) métodos e técnicas de produção; (ii) arranjo físico; (iii) utilização de tecnologia de informação; (iv) gestão estratégica; (v) planejamento e controle da produção; (vi) utilização de ferramentas de apoio ao projeto e (vii) gerenciamento da cadeia de suprimentos. A pesquisa contribui para a prática gerencial ao propor um conjunto das melhores práticas a serem adotadas pelos estaleiros nacionais de modo a melhorar seu desempenho.Palavras Chave: Estaleiros. Gestão. Benchmark. Estudo de caso. Abstract:The article aims to compare, through the assessment of multiple cases studies, the domestic shipyards operations against foreign shipyards that were selected as benchmark. The selection of these benchmarks, as well as the national shipyards, was made through interviews with nine executives from the three of largest industry customers in Brazil. The purpose of the research is to identify which management approaches adopted by the most successful foreign yards must be implemented on domestic yards in order to make them internationally competitive. The content analysis technique was adopted in the interview assessment. As a result, the performance of yards manufacturers of oil platforms and support vessels for offshore exploration was measured according to the following dimensions: (i) methods and production techniques; (ii) layout; (iii) use of information technology; (iv) strategic management, (v) planning and production control, (vi) design support tools and (vii) supply chain management. The research contributes to management practice by providing a set of best practices to be adopted in order to domestic shipyards improve their performance.

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Section: Análise Dos Resultados Do Estudo De Casounclassified

Análise da competitividade dos estaleiros nacionais fabricantes de embarcações offshore através estudo de casos múltiplos

Mello

Bandeira

Filho

2011

Revista PO: R. Eletr. de Eng. de Produção e Correlatas

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“…However, most of these studies are focused on larger enterprises [41]. On the other hand, ERP adoption by SMEs has traditionally received less attention from the international literature.…”

Section: Bmentioning

confidence: 99%

“…On the other hand, ERP adoption by SMEs has traditionally received less attention from the international literature. According to Poba-Nzaou, Raymond and Fabi [41], this represents an area for additional research, especially since SMEs face greater difficulties in adopting ERP systems.…”

Section: Bmentioning

confidence: 99%

Critical success factors for ERP implementation in SMEs

Chatzoglou

Fragidis

Chatzoudes

et al. 2016

Annals of Computer Science and Information Systems

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Abstract-The highly competitive global environment of the last few decades has urged companies to rely on Information Systems (IS) in order to improve customer service, reduce costs and increase productivity. In that direction, Enterprise Resource Planning (ERP) systems are being used as significant strategic tools that provide competitive advantages and lead to operational excellence. Despite that, ERP implementation projects are complicated, costly and include high failure risks. The present study aims (a) to develop and (b) empirically test a conceptual framework that investigates the factors affecting ERP system effective implementation in Small and Medium Enterprises (SMEs). The examination of the conceptual framework was made with the use of a newly-developed structured questionnaire that was distributed to a group of Greek SMEs. After the completion of the research period, 159 usable questionnaires were returned. The reliability and the validity of the questionnaires were thoroughly examined, while research hypotheses were tested using the "Structural Equation This work was not supported by any organization.According to Garg and Garg [8], this "enables the decisionmaking process to be timely, consistent and reliable across organizational units and geographical locations" (p. 424).ERP implementation has various benefits throughout the organisation: elimination of redundant information, drastic declines in inventory, reduction of production cost, better understanding of the changing customer needs, more efficient management of the extended network of suppliers and customers, increased productivity, improved response time, and decreased production cycle [5] However, ERP implementation requires considerable financial resources, while the whole implementation project is considered complex, lengthy, and quite challenging [9] [ 1 3 ] . A s a r e s u l t , t h e s u c c e s s r a t e o f s u c h p r o j e c t s i s considered to be quite disappointing [14] [15] [16]. More specifically, Samuel and Kumar [17], argue that the success rate is, only, around 50%, while approximately 90% of ERP implementation projects are late, or over budget. On the same vein, Umble and Umble [18] reported failure rates between 50% and 75%. Therefore, additional empirical studies are necessary in order to assist companies in increasing the success rates of ERP implementation projects.Under that context, the aim of the present study is twofold: (a) develop an original conceptual framework (research model) examining the impact of various research factors on ERP implementation success, (b) empirically test that framework, using data from Small and Medium Enterprises (SMEs) located in Greece (empirical research).(a) The development of the conceptual framework was based on two methodological steps: firstly, a review of the literature identified the factors that were used by previous studies as antecedents of ERP implementation success; secondly, a panel of experts was used in order to discuss these factors and provide a list of the most si...

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“…The challenges to ERP system implementation and success include, but are not limited to, inflexibility [5]; disturbance to organizational culture [6]; the requirement of significant investments of money, time, and expertise [7]; strain on the organization [4]; and inadequate training and support for end users [8].…”

Section: Introductionmentioning

confidence: 99%

The Dynamics of IT Workaround Practices - A Theoretical Concept and an Empirical Assessment

Alojairi¹

2017

ijacsa

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Abstract-An interesting phenomenon that has received limited attention in the extant literature is that of IT workaround practices. Based on Ashby's Law of Requisite Variety, workarounds were found to be used to accomplish the basic task of matching unmatched variety in the system. The Interaction Effectiveness (IE) ratio of 1.4 was used as a baseline to uncover potential sources of workarounds. The Echo method was used to collect data from 42 users in a high-technology company (HTC). Enablers of and barriers to workaround practices were divided into four main categories: flexibility, reliability, ease of use, and coordination whereas workarounds were divided into three categories: using other tools, seeking help, and accepting. The results of the case study indicate that "reliability" is the dominant category for both helpful and non-helpful incidents, whereas "coordination" was the least significant. Of the workaround mechanisms, "using other tools" was the most significant category for all users. The findings suggest cycles of continuous improvement to the IE ratio to alleviate the need for workarounds, but a more fundamental issue concerning the source of workaround behaviors is a function of misfits between input variety by users and variety handling capabilities of the system.

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Adoption and risk of ERP systems in manufacturing SMEs: a positivist case study

Cited by 64 publications

References 55 publications

Análise da competitividade dos estaleiros nacionais fabricantes de embarcações offshore através estudo de casos múltiplos

Análise da competitividade dos estaleiros nacionais fabricantes de embarcações offshore através estudo de casos múltiplos

Critical success factors for ERP implementation in SMEs

The Dynamics of IT Workaround Practices - A Theoretical Concept and an Empirical Assessment

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