Adoption, non-adoption, and abandonment of a personal electronic health record: case study of HealthSpace

Greenhalgh, Trisha; Hinder, Susan; Stramer, K; Bratan, Tanja; Russell, Jill

doi:10.1136/bmj.c5814

Cited by 303 publications

(302 citation statements)

References 33 publications

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“…facilitating prescription ordering, 66 appointment booking 67,68 and patients' access to their online record 69 ) have demonstrated proof of concept. [70][71][72] However, such portals are often not widely used by patients beyond the research setting.…”

Section: Online Portalsmentioning

confidence: 99%

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Advantages and limitations of virtual online consultations in a NHS acute trust: the VOCAL mixed-methods study

Shaw

Wherton

Vijayaraghavan

et al. 2018

Health Serv Deliv Res

148

186

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Health Services and Delivery ResearchISSN 2050-4349 (Print) ISSN 2050-4357 (Online) This journal is a member of and subscribes to the principles of the Committee on Publication Ethics (COPE) (www.publicationethics.org/).Editorial contact: journals.library@nihr.ac.ukThe full HS&DR archive is freely available to view online at www.journalslibrary.nihr.ac.uk/hsdr. Print-on-demand copies can be purchased from the report pages of the NIHR Journals Library website: www.journalslibrary.nihr.ac.uk Criteria for inclusion in the Health Services and Delivery Research journalReports are published in Health Services and Delivery Research (HS&DR) if (1) they have resulted from work for the HS&DR programme or programmes which preceded the HS&DR programme, and (2) they are of a sufficiently high scientific quality as assessed by the reviewers and editors. HS&DR programmeThe Health Services and Delivery Research (HS&DR) programme, part of the National Institute for Health Research (NIHR), was established to fund a broad range of research. It combines the strengths and contributions of two previous NIHR research programmes: the Health Services Research (HSR) programme and the Service Delivery and Organisation (SDO) programme, which were merged in January 2012.The HS&DR programme aims to produce rigorous and relevant evidence on the quality, access and organisation of health services including costs and outcomes, as well as research on implementation. The programme will enhance the strategic focus on research that matters to the NHS and is keen to support ambitious evaluative research to improve health services.For more information about the HS&DR programme please visit the website: http://www.nets.nihr.ac.uk/programmes/hsdr This reportThe research reported in this issue of the journal was funded by the HS&DR programme or one of its preceding programmes as project number 13/59/26. The contractual start date was in March 2015. The final report began editorial review in July 2017 and was accepted for publication in November 2017. The authors have been wholly responsible for all data collection, analysis and interpretation, and for writing up their work. The HS&DR editors and production house have tried to ensure the accuracy of the authors' report and would like to thank the reviewers for their constructive comments on the final report document. However, they do not accept liability for damages or losses arising from material published in this report.This report presents independent research funded by the National Institute for Health Research (NIHR). The views and opinions expressed by authors in this publication are those of the authors and do not necessarily reflect those of the NHS, the NIHR, NETSCC, the HS&DR programme or the Department of Health and Social Care. If there are verbatim quotations included in this publication the views and opinions expressed by the interviewees are those of the interviewees and do not necessarily reflect those of the authors, those of the NHS, the NIHR, NETSCC, the HS&DR programme or the Depar...

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Section: Online Portalsmentioning

confidence: 99%

“…In reality, the literature on national roll-outs of 'transformational' IT projects in health care suggests that this assumption may be overoptimistic. 69 Indeed, just because a DOI: 10.3310/hsdr06210 HEALTH SERVICES AND DELIVERY RESEARCH 2018 VOL. 6 NO.…”

Section: Theme 5: Roll-out and Scale-upmentioning

confidence: 99%

Advantages and limitations of virtual online consultations in a NHS acute trust: the VOCAL mixed-methods study

Shaw

Wherton

Vijayaraghavan

et al. 2018

Health Serv Deliv Res

148

186

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“…7 Qualitative evidence indicates that patients are conscious not to be seen to bombard their GP with emails, wishing to maintain a good relationship with their GP, which counteracts perceptions about possible patient behaviour. 8 With regard to safety, the Cochrane review found no evidence of harm caused by email interventions. In addition, security is often stated as a concern, but other industries routinely conduct transactions of a confidential nature via email, for example banking and insurance.…”

Section: What Are the Concerns?mentioning

confidence: 99%

Use of email for consulting with patients in general practice

Atherton

2013

Br J Gen Pract

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“…Complexity of developing DOI reference number: 10.18293/SEKE2016-064 these software systems is well-known in the literature for many reasons, including heterogeneity of data and issues with interoperability between legacy systems [1], and design and architecture problems [2]. In addition, health applications are sensitive to important non-functional requirements, such as performance, security and safety of data [3] [4]. Therefore, developing and managing health information systems is a hard task.…”

Section: Introductionmentioning

confidence: 99%