Adoption of Digital Vaccination Services: It Is the Click Flow, Not the Value—An Empirical Analysis of the Vaccination Management of the COVID-19 Pandemic in Germany

Alscher, Alexander; Schnellbächer, Benedikt; Wissing, Christian

doi:10.3390/vaccines11040750

Cited by 3 publications

(1 citation statement)

References 64 publications

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“…In the initial study, personalization of services, a proper communication, and an adequate data management were shown to have a significant effect to lower adoption barriers of digital vaccination services 1 . Following the vaccination (health care) journey, we propose a more detailed examination whether and how agility of HCWs affects the digital vaccination (health care) adoption.…”

Section: Discussionmentioning

confidence: 99%

Adoption of Digital Vaccination Services From a Literally Professional View: A Commentary on “It Is the Click Flow, Not the Value” From a Health Care Workers and Agility Perspective

Alscher,

Wissing

2023

EIJBMS

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The interplay of innovation and health care workers (HCWs) focusing on vaccination were key in mastering the COVID-19 pandemic, which led to serious health, social and economic problems worldwide (Holzmann-Littig et al., 2022). Apart from optimizing traditional approaches to contain the pandemic outbreak, such as hygiene rules, testing regime, contact tracing, quarantine (Saw et al., 2021), new mRNA-vaccines and innovative digital technologies such as vaccination platforms were introduced (Kis et al., 2021). In this context, the study “Adoption of Digital Vaccination Services: It Is the Click Flow, Not the Value—An Empirical Analysis of the Vaccination Management of the COVID-19 Pandemic in Germany” (Alscher et al., 2023) focused on the digital management of vaccination processes. Existing adoption theories and acceptance models from consumer market research were adapted to the public health sector and formed into a digital platform framework for policy makers and pandemic managers to manage public health services, such as vaccination offerings. Based on a survey in Germany’s federal state with the highest vaccination rate, results showed that (1) the usability barrier is the most important barrier which harms adoption, whereas the most emphasized value barrier does not play a dominant role in contrast to consumer market research. By analyzing the three digital platform configuration areas Communication, Data Management, Personalization, (2) Personalization stood out as the most important factor for managing the usability barrier by optimizing the best click flow on the digital health platform to address the needs, preferences, and situation of the citizens as users. “Yet, the endgame of the pandemic is not vaccines; it is vaccination” (Dai & Song, 2021, p. 455) and thus, the fast implementation of the vaccination by health care workers (HCWs) are critical premises and antecedents for a successful vaccination adoption (Scroggins et al., 2023). In this direction, we want to highlight the role of professional HCWs in the adoption of digital vaccination services: First, their own adoption of the vaccination as a role model and their position as first priority vaccination group, and second, their contribution in adapting their service to the new pandemic situation from an agility point of view.

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Section: Discussionmentioning

confidence: 99%

Adoption of Digital Vaccination Services From a Literally Professional View: A Commentary on “It Is the Click Flow, Not the Value” From a Health Care Workers and Agility Perspective

Alscher,

Wissing

2023

EIJBMS

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Healthcare Professionals' Experiences From the COVID‐19 Vaccination Program for the Homebound Population in Greece: A Cross‐Sectional Mixed‐Methods National Study

Papageorgiou,

Vlachopoulos,

Gavana

et al. 2024

World Med & Health Policy

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During the pandemic, mobile vaccination units administered COVID‐19 shots to homebound populations. This study explores the perspectives of public healthcare providers involved in Greece's COVID‐19 home vaccination program, aiming to identify challenges and inform improvements in delivering healthcare services at home. This is a cross‐sectional mixed‐methods survey with convergent design, conducted in public Primary Health Care facilities, using a questionnaire. Facilities from all Health Districts were invited. The study population included healthcare professionals and administrative staff engaged in vaccination units. Data were collected from April to July 2022. Quantitative data were analyzed using descriptive statistics and univariate linear regression analysis, while qualitative data underwent thematic analysis. Integration at the analysis phase enhanced understanding and reliability. The study was approved by the Bioethics Committee of the Aristotle University of Thessaloniki. A total of 1200 participants from 168 facilities across six Health Districts responded. The majority were nurses (34.1%) and general practitioners (24.7%). Participants unanimously praised the program's concept, aligning it with Primary Health Care and expressed readiness for future involvement, but reported time constraints. Those in larger groups found time management easier (1.68, 95% CI [1.28, 2.20], p < 0.001). Thematic analysis of 1070 text responses identified five themes, including guidance for implementation, resource availability, field challenges, professionals' skillsets, and public engagement. Collaboration with colleagues and authorities to address transportation problems proved vital for success. Understaffing and time constraints were evident. Integrating a new service into busy settings poses challenges, underscoring the need for problem‐solving and empowering healthcare personnel to address shortcomings.

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Factors Influencing Behavior Usage Intention Technology and Innovation Products for Health in Thailand

Chaodeethirathkul,

Pankham

2024

RGSA

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Objective: The purpose of this study is to examine the elements influencing behavior usage intention related to technological and innovative products for health in Thailand. Theoretical Framework: In the field of medical industry is among those sectors that leverage emerging technologies and innovations to propel future economic growth. It contributes significantly to the improvement of health cares and livelihoods as a result of technological, innovative, and personalized health developments. Its goal is to establish a causality relationship and to check the consistency of the model influencing behavior usage intention and technological and innovative products for health in Thailand. Method: The study used a mixed method, incorporating qualitative feedbacks from 21 experts and quantitative data from 600 participants in Thailand. Filtering was performed on the data to remove outliers and demonstrates statistical, confirmatory factor analysis, and structural equation modeling. Results and Conclusion: This study found that health belief, credibility, consumer innovation, attitude to use, and perceived usefulness positively affect behavior usage intention toward technological and innovative products for health. It is established that attitudes to use is one of the strongest indicators of behavior usage intention healthcare technology and innovation utilization, directly and indirectly. Originality/Value: This research discloses causal elements that impact factors influencing behavior usage intention technology and innovation products for health in Thailand. Developers and marketers can utilize more development tactics to enhance consumers’ behavior usage intention in healthcare technology.

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Adoption of Digital Vaccination Services: It Is the Click Flow, Not the Value—An Empirical Analysis of the Vaccination Management of the COVID-19 Pandemic in Germany

Cited by 3 publications

References 64 publications

Adoption of Digital Vaccination Services From a Literally Professional View: A Commentary on “It Is the Click Flow, Not the Value” From a Health Care Workers and Agility Perspective

Adoption of Digital Vaccination Services From a Literally Professional View: A Commentary on “It Is the Click Flow, Not the Value” From a Health Care Workers and Agility Perspective

Healthcare Professionals' Experiences From the COVID‐19 Vaccination Program for the Homebound Population in Greece: A Cross‐Sectional Mixed‐Methods National Study

Factors Influencing Behavior Usage Intention Technology and Innovation Products for Health in Thailand

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