Adoption of e-government in three Latin American countries: Argentina, Brazil and Mexico

Lau, Tuen-Yu; Aboulhoson, Mira; Lin, Carolyn A.; Atkin, David

doi:10.1016/j.telpol.2007.07.007

Cited by 91 publications

(52 citation statements)

References 7 publications

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“…Perspectives on e-government emphasized the system's dependence on the deployment of technology to support the interaction between organizations and citizens and to enable the former to deliver their services to the latter (Lau et al, 2008;Lenk & Traunmueller, 2007;Sharma & Gupta, 2003;Van Dijk, 2006;Wyld, 2004). Specifically, e-government is described to 'comprise all processes of information processing, communication, and transaction that pertain to the tasks of the government (the political and public administration) and that are realized by a particular application of ICT' (Van Dijk, 2006).…”

Section: The Nature Of E-governmentmentioning

confidence: 99%

Trust and information privacy concerns in electronic government

Beldad¹

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Section: The Nature Of E-governmentmentioning

confidence: 99%

Trust and information privacy concerns in electronic government

Beldad¹

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“…This model seeks to explain users' acceptance of technology by proposing the predictors of system use. Many researchers have used the model as a means of understanding e-Government success and failure in their own countries (Arduini et al, 2010, Chu et al, 2004, Lau et al, 2008, Rehman and Esichaikul, 2011. The technology adoption model reveals both the implementation problems as well as the success factors in e-Government.…”

Section: Research Objectivesmentioning

confidence: 99%

Electronic government adoption in developing countries: the case of the Indonesian electronic procurement system

Nugroho¹

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Studies conducted in the disciplines of public administration, sociology, psychology and information systems have examined the factors supporting electronic government (e-Government) adoption. Such research is vital because-no matter how technically sophisticated an e-Government system-it will be useless if it is not adopted. For government procurement processes, electronic procurement (e-Procurement) is believed to enhance efficiency and transparency as well as reduce the incidence of corruption in these processes. Unfortunately, however, many developing countries that face the problem of public sector corruption have failed to successfully adopt e-Government systems, including e-Procurement. The lack of success in e-Government adoption has stimulated the interest of scholars to identify the key predictors of e-Government adoption in developing countries. As a contribution to this growing body of knowledge, the present study examines the possible predictors of e-Government adoption by using Indonesia's e-Procurement system as a case study. Indonesia was chosen as the case study because it is a developing country facing the problem of public sector corruption and because an e-Procurement system was introduced for use in government agencies in 2005.The literature presents several conceptual models that have been developed to understand the predictors of e-Government use. Generally, these conceptual models apply to pre-adoption settings (e.g. the technology acceptance model (TAM), unified theory of acceptance and use of technology (UTAUT), and technology-organisation-environment model (TOE)) where they identify the factors relating to the take-up of a new technology, or to continued use settings (e.g. the expectation confirmation model for information technology (ECM-IT)) where they identify the factors relating to the continued use of a technology. The predictors in these models have been validated by prior studies in various settings. However, there is a growing concern about the use of model predictors without adjusting them to take account of different contexts. At least two types of adjustment to context should be considered: first, the models are often developed for business settings, but government procedures and needs are different; second, the models have mostly been developed in the context of developed rich nations, not poorer developing worlds, and with this come different cultural attitudes to technology and educational and infrastructure levels. The present study is significant in that it tests the use of a pre-existing e-Procurement system by government agencies in a developing country. It not only assesses the continued intention to use, but also introduces a new measure of the level of adoption.In recognition of the need to adjust pre-existing adoption models, this study used a two-stage research design. The first stage used interviews with expert informants to either confirm existing iii predictors from well-established adoption models or identify new predictors for the e-Procurement and ...

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“…Latin American nations currently rank near the bottom, in terms of Internet diffusion, but they are among the world leaders in Internet diffusion rates. This raises the issue of global and internal digital divides, given that e-government cannot be fully successful with partial connectivity (Lau, Aboulhoson, Lin, & Atkin, 2008).…”

Section: E-government Readiness Benchmarkingmentioning

confidence: 99%

Innovation Opportunities from e-Government Readiness Benchmark

Murasse

Queiroz

Silva

2018

ESJ

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Research on e-government as well as its practice continues to bring challenges, especially for developing countries. The stage model is a frame of reference toward e-governance, where citizens are actively involved and the initiatives are collaborative in nature. Countries have been benchmarked on the e-government development and readiness indexes have been used to decision making. The aim of this paper is to investigate whether readiness benchmark on e-government can foster innovation. The result suggests that egovernment readiness indexes can foster some strategies related to technological or social innovation, and an innovation process measurement can improve the comprehension of the scenario.

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Adoption of e-government in three Latin American countries: Argentina, Brazil and Mexico

Cited by 91 publications

References 7 publications

Trust and information privacy concerns in electronic government

Trust and information privacy concerns in electronic government

Electronic government adoption in developing countries: the case of the Indonesian electronic procurement system

Innovation Opportunities from e-Government Readiness Benchmark

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