Adoption of electronic health records in Saudi Arabia hospitals: Knowledge and usage

Alharbi, Raed

doi:10.1016/j.jksus.2022.102470

Cited by 7 publications

(11 citation statements)

References 18 publications

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“…However, concerns about patient privacy and confidentiality were prevalent, with over half of the participants (44/81, 54%) expressing these concerns ( Table 6 ). Given Saudi Arabia’s distinct cultural context, privacy concerns are particularly accentuated owing to cultural nuances [ 12 , 28 ]. The findings of this study are crucial for policy makers in Saudi Arabia, emphasizing the need to address these considerations for a more sustainable future implementation of telemedicine.…”

Section: Discussionmentioning

confidence: 99%

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The Perception of Health Care Practitioners Regarding Telemedicine During COVID-19 in Saudi Arabia: Mixed Methods Study

Alqurashi,

Mohammed,

AlGhanmi

et al. 2023

JMIR Form Res

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Background Telemedicine is a rapidly evolving field that uses information and communication technology to provide remote health care services, such as diagnosis, treatment, consultation, patient monitoring, and medication delivery. With advancements in technology, telemedicine has become increasingly popular during the COVID-19 lockdown and has expanded beyond remote consultations via telephone or video to include comprehensive and reliable services. The integration of telemedicine platforms can enable patients and health care providers to communicate more efficiently and effectively. Objective This study aims to investigate the awareness, knowledge, requirements, and perceptions of health care practitioners in Saudi Arabia during the pandemic health crisis from the end-user perspective. The findings of this study will inform policy makers regarding the sustainability of telemedicine and how it affects the process of provision of health care and improves the patients’ journey. Methods This study adopted a mixed methods design with a quantitative-based cross-sectional design and qualitative interviews to assess the perceptions of various health care professionals working in outpatient departments that have a telemedicine system that was used during the COVID-19 pandemic. For both approaches, ethics approval was obtained, and informed consent forms were signed. In total, 81 completed questionnaires were used in this study. In the second phase, general interviews were conducted with managerial staff and health care professionals to obtain their view of telemedicine services in their hospitals. Results The study revealed that most participants (67/81, 83%) were familiar with telemedicine technology, and the study proved to be statistically significant at P<.05 with a proportion of the participants (52/81, 64%) believing that continuous training was essential for its effective use. The study also found that consultations (55/153, 35.9%) and monitoring patients (35/153, 22.9%) were the major components of telemedicine used by health care professionals, with telephones being the most commonly used mode of interaction with patients (74/117, 63.2%). In addition, 54% (44/81) of the respondents expressed concerns about patient privacy and confidentiality, highlighting this as a major issue. Furthermore, the majority of participants (58/81, 72%) reported the necessity of implementing national standards essential for telemedicine technology in Saudi Arabia. The interviews conducted as part of the study revealed 5 major themes: culture, barriers and difficulties, communication, implementation, and evaluation. These themes highlighted the importance of a culture of acceptance and flexibility, effective communication, and ongoing evaluation of telemedicine technologies in health care systems. Conclusions This study provides a crucial message with insights into the perceptions and experiences of health care professionals with telemedicine during the COVID-19 pandemic in Saudi Arabia.

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Section: Discussionmentioning

confidence: 99%

“…This has led many countries and economies to adapt to many technical tools that were crucial for controlling, monitoring, and managing the contagion [ 3 ]. The Kingdom of Saudi Arabia spared no efforts in implementing infection containment measures while also meeting the health care needs of its society [ 11 , 12 ].…”

Section: Introductionmentioning

confidence: 99%

The Perception of Health Care Practitioners Regarding Telemedicine During COVID-19 in Saudi Arabia: Mixed Methods Study

Alqurashi,

Mohammed,

AlGhanmi

et al. 2023

JMIR Form Res

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“…The Kingdom of Saudi Arabia is a leader in this field, given its relative financial prosperity and rapidly developing healthcare system. Saudi Arabia has made progress in implementing e-health in a range of care contexts, such as hospitals, laboratories and prescription services [ 6 ]. Prior research has examined the rate of uptake of these technologies, for instance using the Healthcare Information and Management Systems Society (HIMSS) adoption model with some care centres achieving a stage 7 accreditation, the highest stage possible [ 1 , 7 ].…”

Section: Introductionmentioning

confidence: 99%

“…Globally, a significant body of research has examined stakeholders’ awareness of these EHR systems and begun to identify factors that influence their successful implementation, including the requirement for comprehensive training, and efficient and effective leadership in transitioning to these new systems [ 6 , 7 ]. Several research works have also identified dissatisfaction among physicians and nurses as a key factor affecting EHR adoption [ 8 , 9 ], which can be caused by financial issues; complexity of systems, including multiplicity of screens, options and navigational aids; and a lack of customizability.…”

Section: Introductionmentioning

confidence: 99%

“…Although some previous research has examined EHR use in Saudi Arabia and begun to assess Saudi physicians’ perceptions of these systems, there have been very few studies examining both nurses’ and physicians’ satisfaction [ 1 , 4 , 8 , 9 ] and relatively little research into the factors that influence clinicians’ attitudes towards EHRs and their implementation within this specific context [ 6 , 7 ].…”

Section: Introductionmentioning

confidence: 99%

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Clinicians' Attitudes Toward Electronic Health Records in Saudi Arabia

Alessa

2024

Cureus

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Aim: This study explored physicians' and nurses’ attitudes toward an electronic health record (EHR) system and examined the features and factors that clinicians associated with the implementation of EHR systems. Methods: A self-administered anonymous questionnaire with high reliability and validity was adopted from existing research to gather clinicians’ attitudes toward the EHR system implemented at King Khalid University Hospital, one of the biggest hospitals in Riyadh, Saudi Arabia. Results: A total of 438 questionnaire responses were received from the participants; 240 of them were physicians and 198 were nurses. The participants had a mean age of 43.7 years (standard deviation (SD) 17.1), 213 (52.7%) were female and 207 (47.3%) were male. Most participants (424, 96.8%) had one or more years of experience using computers, and a majority (304, 69.4%) had one or more years of experience using EHR systems. Most physicians and nurses (214, 89.5% vs. 174, 87.9%) were satisfied with their hospital’s EHR system and felt that the system was highly usable and had the potential to improve communication between staff, facilitate easy storage of and access to information and lead to improved health outcomes for patients. The study found positive attitudes among clinicians concerning the quality of training and education around the new system (178, 74.2% of physicians vs. 142, 71.7% of nurses; p > 0.05) and toward leadership during the transition to HER (222, 92.5% vs. 183, 92.4%). On the other hand, a majority of nurses reported that the EHR system took longer to use and increased their workload compared with the previous analogue system (115 (47.9%) vs. 133 (67.2%); p ≤ 0.01 and 46.7% vs. 112 (64.1%)). A large majority of physicians and nurses surveyed (214 (89.2%) vs. 167 (84.3%)) stated that clinicians should be consulted in the design of such systems as a way to maximise the potential benefits of EHR and mitigate extra workload demands. Conclusion: Most clinicians expressed overall satisfaction with the EHR system, but there were some areas of dissatisfaction among the respondents, such as increasing workload and stress among nurses. There is scope for further research to continue to explore physicians' and nurses’ attitudes toward EHRs and for future experimental studies that examine the impact of EHRs on clinician workloads, patient health outcomes and quality of care.

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Advancements in ambulatory care pharmacy practice in Saudi Arabia: A comprehensive review of innovations and best practices at Johns Hopkins Aramco Healthcare

Ali Thorakkattil,

Madathil,

Abideen Parakkal

et al. 2024

Saudi Pharmaceutical Journal

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Adoption of electronic health records in Saudi Arabia hospitals: Knowledge and usage

Cited by 7 publications

References 18 publications

The Perception of Health Care Practitioners Regarding Telemedicine During COVID-19 in Saudi Arabia: Mixed Methods Study

The Perception of Health Care Practitioners Regarding Telemedicine During COVID-19 in Saudi Arabia: Mixed Methods Study

Clinicians' Attitudes Toward Electronic Health Records in Saudi Arabia

Advancements in ambulatory care pharmacy practice in Saudi Arabia: A comprehensive review of innovations and best practices at Johns Hopkins Aramco Healthcare

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