Adoption of mobile payment systems: a study on mobile wallets

Aydın, Gökhan; Burnaz, Şebnem

doi:10.17261/pressacademia.2016116555

Cited by 77 publications

(77 citation statements)

References 54 publications

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“…Mobile payment is defined as a payment which is made by the users through their wireless devices such as smartphones (Bezhovski, 2016). Similarly, mobile payment is acknowledged as the situation of taking advantage from information and communication technologies and making payments of products and services through mobile devices of users (Aydin & Burnaz, 2016). Recent development of technologies related to mobile payment introduces digital money, digital receipts, and digital coupons, bringing more flexibility in mobile payment (Doan, 2014;Husson, 2015).…”

Section: Literature Surveymentioning

confidence: 99%

An empirical analysis of Cambodian behavior intention towards mobile payment

Do¹,

Tham²,

Khatibi³

et al. 2019

10.5267/j.msl

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Mobile payment is becoming an evitable trend in the globe and is well expanding rapidly into emerging countries. Many research models are developed and confirmed that behavior intention is an important fact which decides the level of using mobile payment among users. The existing research models have made empirical evidences confirming behavior intention depended on performance and effort expectancy. This research expands previous empirical evidence by involving perceived transaction speed as an important explanatory variable to both performance expectancy and effort expectancy and also captures how behavior intention is influenced by performance expectancy and effort expectancy among Cambodian users. A total of 200 questionnaires were collected, analyzed and summarized for this study. Result reveals that performance expectancy and effort expectancy affect positively and significantly on behavior intention. Perceived transaction speed has a positive and significant relationship with effort expectancy but Perceived transaction does not have any positive and significant relationship with performance expectancy. Result from this study also concludes the role of perceived transaction speed which is affecting intention to use mobile payment among users. However, there are some limitations to be addressed for the future researches; this research may include larger samples to find out the clear effect on behavior intention of the end-users.

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Section: Literature Surveymentioning

confidence: 99%

An empirical analysis of Cambodian behavior intention towards mobile payment

Do¹,

Tham²,

Khatibi³

et al. 2019

10.5267/j.msl

View full text Add to dashboard Cite

show abstract

“…Additionally, [44] stated that the more an individual"s observation about the system as being easy to use, the more expected the individual develops a positive attitude towards using it. The relationship between PEOU and attitude has been hypothesized and endorsed by various studies [39], [40], [45], [46]. Hereafter, the hypothesis is developed that:  H3; Perceived ease of use significantly affect consumers attitude toward using mobile banking.…”

Section: Perceived Ease Of Use (Peou)mentioning

confidence: 99%

“…Attitude is "the degree of individual"s positive or negative evaluation or appraisal of the behaviour in question" [46] whereas, behavioural intention is the measure of the probability of an individual using the application/system [61]. consumers intention of using new technology is fully dependent on his/her attitude [18].…”

Section: G Attitude As a Mediator And Dependent Variable Behaviouralmentioning

confidence: 99%

Mobile Banking Adoption and its Determinants in Malaysia

Rehman*¹,

Omar²,

Zabri³

et al. 2019

IJITEE

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In electronic banking channels, mobile banking signifies a great innovation. Nonetheless, because of few reasons, customers are not quite sure about its usage. Numerous studies conducted regarding mobile banking adoption in different countries; however, fewer studies have been directed in Malaysia. In this study, we contributed to the research on e-banking adoption, specifically acceptance of mobile banking in Malaysia, and we enhanced our comprehension of customer's attitude towards advanced technology system usage. Like so, it is essential to grasp the aspects impacting the intention to approve mobile banking channel in Malaysia. For the purpose, we suggested a new conceptual model by extending the Technology Acceptance Model (TAM) with new variables that are privacy risk and security risk, which also filled the research gap. The study core objective was to examine the aspects affecting individual's attitude and behavioural intention to use mobile banking services in Malaysia. SEM technique was used through Smart-PLS3 for the analysis of data with a sample frame of 384 based on Krejcie and Morgan. The result revealed a significant and positive relationship between perceived ease of use, usefulness and attitude towards using mobile banking while a negative and significant relationship between privacy risk, security risk and attitude towards using mobile banking in Malaysia.

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“…Primary data analysis applying stratified random sampling among two distinct groups (users and non-users) and analyzed using partial least squares structural equation modelling. The study revealed the challenges, an organization faced to sustain in this market [1]. Shailendra Singh Rana studied on the preferences towards mobile wallet by developing of smart phones and high-speed internet connectivity using 3G and 4G [11].…”

Section: Review Literaturementioning

confidence: 99%

Perception of Active users towards Whatsapp Pay in India

Amulya*,

Sruthi

2019

IJRTE

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The emergence of Digital India reforms has led to the growth of Digital Payment apps. In order to get business opportunities, many organizations started focusing on the development of flawless payment apps. But, to sustain in the market, it is evident for an organization to understand the challenges involved such as, existing cut-through competition, awareness amongst public about digital transaction, and other technical challenges like, security concerns, etc. Apart from these challenges, an organization has to understand the perceptions of users towards their business. The current Study focuses on a new Payment application i.e., WhatsApp Pay, wherein the characteristics of active users’ characteristics and perceptions differentiate adoption of WhatsApp Pay App to non-adoption of WhatsApp Pay in India has been analyzed. Since the company is one of the social media networking company entering into a new business. To analyze these facts, a primary data has been collected wherein youth across Hyderabad and Secunderabad were considered. The factors which effect the perception of users were Awareness and issues with regards to the Data Compliance techniques involved with regards to WhatsApp pay were considered. To analyze these, average response analysis has been applied. The study resulted that there is no significant impact on the awareness created and their perception towards WhatsApp Pay. The study also resulted that there is an impact on the data compliance issues which WhatsApp Pay had to come across in India.

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Adoption of mobile payment systems: a study on mobile wallets

Cited by 77 publications

References 54 publications

An empirical analysis of Cambodian behavior intention towards mobile payment

An empirical analysis of Cambodian behavior intention towards mobile payment

Mobile Banking Adoption and its Determinants in Malaysia

Perception of Active users towards Whatsapp Pay in India

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