Adoption of SMS and Web Based System to Measure Usability and Effectiveness of Text Alert System as Broadcast Communication for Managing and Disseminating Information

Ismail, Suriana; Husen, Mohd Nizam

doi:10.7763/ijcce.2013.v2.130

Cited by 3 publications

(2 citation statements)

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“…Gammu is an open source application service and contains several command line utilities and is used to control phone functions and in general in the form of mobile phones and modems [6,12]. Gammu is written using the C programming language and developed using the libGammu library.…”

Section: Gammu Application Programmentioning

confidence: 99%

Gammu and kalkun for information services and sales based on information technology

Santoso

Wibowo

Raharjo

et al. 2020

IJECE

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The rapid development of information technology forces everything to be done sophisticated, easy, and practical. During the information technology revolution 4.0 which is commonly called the disruptive era, the people need communication to exchange information and data. One of the communication systems that has been found today is handphone technology that can be used to communicate remotely through short message services. It can be ascertained that almost every adult having a handphone can be even more than one number, so it is a top priority for market sharing in business activities by utilizing gammu and kalkun technology. Gammu which is an open source program application was developed to build SMS gateways and or while the kalkun program application is used for web based SMS management system. This paper describes the use of gammu and kalkun in information technology to develop and manufacture and manage SMS SERVER effectively and certainly can save costs. This method is more efficient because it allows companies to easily manage their own information dissemination and sales activities and according transactions to business needs, so that the budget spent by the company can be reduced and more economical.

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Section: Gammu Application Programmentioning

confidence: 99%

Gammu and kalkun for information services and sales based on information technology

Santoso

Wibowo

Raharjo

et al. 2020

IJECE

View full text Add to dashboard Cite

show abstract

“…One example of modern technology [9][10] is global customer service delivery, which is rapidly transforming businesses. Communication technology in service delivery has become an important part of modern society because it provides information security and assurance, which is an important competitive lever for modern firms [11] [12]. It provides the company with an advanced alert notification system based on a dependable, efficient, and secure platform for rendering service communications [13].…”

Section: Introductionmentioning

confidence: 99%

Me-Connect: An SMS Alert System for Online Pest Control Services

Peji

2022

JITC

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MAPECON Cavite Highlands provides environmentally friendly pest control solutions, necessitating the development of an integrated system to serve as a notification alert to customers and service technicians. MAPECON employees and management face challenges as the company's customer base expands, resulting in dissatisfaction with customer service. This newly developed system alters the way MAPECON handles services provided, reducing human error and improving its current servicing system. This servicing system has the following features: (1) a system that reduces the service staff's workload in monitoring the customer's quarterly maintenance; (2) an online scheduling system that allows the administrator to view the Technicians' daily service at a given point in time; (3) a system that sends alert messages to Technicians regarding the assigned services; (4) an online system that uses SMS technology to shorten the process of scheduling services for Service Technicians; and (5) a system that uses SMS technology to alert Technicians for required service in the future. The descriptive method of research was used in this study, which was created with PHP as its platform and MySQL for its database, while the Fourth Generation Technique software model was used due to its flexibility. Me-Connect, also known as MAPECON's E-Connect, sends real-time transactions to the appropriate personnel, which is critical for providing good service. Using ISO/IEC 9126 software product quality standards, the system received an average rating of 4.53 from respondents, indicating that it served its functions properly and met all of the required requirements.

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