2023
DOI: 10.3390/ijerph20126119
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Advanced Sentiment Analysis for Managing and Improving Patient Experience: Application for General Practitioner (GP) Classification in Northamptonshire

Aavash Raj Pandey,
Mahdi Seify,
Udoka Okonta
et al.

Abstract: This paper presents a novel analytical approach for improving patients’ experience in healthcare settings. The analytical tool uses a classifier and a recommend management approach to facilitate decision making in a timely manner. The designed methodology comprises of 4 key stages, which include developing a bot to scrap web data while performing sentiment analysis and extracting keywords from National Health Service (NHS) rate and review webpages, building a classifier with Waikato Environment for Knowledge A… Show more

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Cited by 3 publications
(2 citation statements)
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“…The future directions of sentiment analysis tools in healthcare promise to implement ground-breaking changes in real-time data analysis [11]. Some of the most significant advancements will likely include a fast and effortless integration of such tools into any patient care approach, direct and immediate insights into feedback received, personalized care recommended by the results, and a new level of rapport between patients and healthcare providers.…”
Section: Future Directionsmentioning
confidence: 99%
“…The future directions of sentiment analysis tools in healthcare promise to implement ground-breaking changes in real-time data analysis [11]. Some of the most significant advancements will likely include a fast and effortless integration of such tools into any patient care approach, direct and immediate insights into feedback received, personalized care recommended by the results, and a new level of rapport between patients and healthcare providers.…”
Section: Future Directionsmentioning
confidence: 99%
“…This article aims to provide an in-depth analysis of the Django framework from an application perspective, delving into its technical features, architectural components, discussing methods for web application design and implementation based on this framework, as well as relevant testing and debugging techniques [3]. Through these detailed explanations, a deeper understanding of the application of the Django framework can be achieved, assisting developers in leveraging this framework for web project development [4].…”
Section: Introductionmentioning
confidence: 99%