Advanced services: Changing how we communicate

Colbert, Raymond O.; Compton, Diane S.; Hackbarth, Randy; Herbsleb, James D.; Hoadley, Laurie A.; Wills, Graham

doi:10.1002/bltj.2272

Cited by 8 publications

(5 citation statements)

References 10 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Managers from LeCroy and TCS indicated that while the approach in which dispersed sites jointly develop components requires a higher degree of coordination between dispersed project teams and intensified communication between remote counterparts, it also offers advantages in the form of knowledge integration (Walz et al, 1993) and knowledge sharing (Kotlarsky and Oshri, 2005) across the various sites, processes that are imperative for component reuse. Against past expectations that CBD would mainly focus on developing component knowledge within particular teams (Colbert et al, 2001;Repenning et al, 2001), this study has illustrated how TCS and LeCroy have invested in developing component knowledge within and across dispersed teams to ensure that critical knowledge of component is available at more than one site. Through coordination mechanisms, such as the automated management of interdependencies between components and standardized tools, remote counterparts were able to access work done in a different location easily and to continue the development or debugging of a particular component.…”

Section: Discussionmentioning

confidence: 88%

“…Each site could take ownership of particular components and work on them independently without much need for inter-site coordination (Carmel, 1999;Colbert et al, 2001;Repenning et al, 2001).…”

Section: Research Approachmentioning

confidence: 99%

“…Opportunity to reduce communication needs between sites as each site is working on different components (Colbert et al, 2001;Repenning et al, 2001).…”

Section: Communicationmentioning

confidence: 99%

See 2 more Smart Citations

Globally Distributed Component-Based Software Development: An Exploratory Study of Knowledge Management and Work Division

Kotlarsky

Oshri

Hillegersberg

et al. 2007

Journal of Information Technology

View full text Add to dashboard Cite

Component-based development (CBD) can be an appealing proposition to globally distributed software development teams because of the almost endless possibilities to recombine and reuse components in new products. In particular, it has been suggested that CBD will improve globally distributed software development practices by allowing each site to take ownership of particular components, resulting in reduced inter-site communication and coordination activities. Such an approach may indeed overcome breakdowns in inter-site coordination efforts; however, it may also lessen opportunities to share knowledge between sites and may hamper opportunities to reuse existing components. A case study approach, exploratory in nature, was adopted to explore knowledge aspects in global component-based software development. Evidence collected at several globally distributed CBD projects suggests that the true potential of CBD, which mainly relates to reusing components, can also be achieved when components are developed in a joint manner (i.e. by several sites) by accessing and utilizing expertise regardless of its geographical location. To improve the rate of component reuse, the studied teams developed capabilities in three particular areas: inter-site coordination, communications, and knowledge management. The paper concludes by discussing the links between component reuse, CBD principles and organizational capabilities, and offers managers and engineers some guidelines to consider in their CBD projects.

show abstract

Section: Discussionmentioning

confidence: 88%

Section: Research Approachmentioning

confidence: 99%

See 1 more Smart Citation

Globally Distributed Component-Based Software Development: An Exploratory Study of Knowledge Management and Work Division

Kotlarsky

Oshri

Hillegersberg

et al. 2007

Journal of Information Technology

View full text Add to dashboard Cite

show abstract

“…For instance, the author extended the programmability of the server by providing callbacks when certain SIP events occurred in the server (arrival of a SIP request or a response). Using this programmability, the server was tied to a collaboration-and presence-related framework that was the focus of research in other groups within Lucent Technologies [3]. Partnering of this type benefited many research projects within the company.…”

Section: Phase Ii: Ad Hoc Partneringmentioning

confidence: 98%

A case study of a corporate open source development model

Gurbani¹,

Garvert²,

Herbsleb

2006

Proceedings of the 28th International Conference on Software Engineering

Self Cite

View full text Add to dashboard Cite

Open source practices and tools have proven to be highly effective for overcoming the many problems of geographically distributed software development. We know relatively little, however, about the range of settings in which they work. In particular, can corporations use the open source development model effectively for software projects inside the corporate domain? Or are these tools and practices incompatible with development environments, management practices, and market-driven schedule and feature decisions typical of a commercial software house? We present a case study of open source software development methodology adopted by a significant commercial software project in the telecommunications domain. We extract a number of lessons learned from the experience, and identify open research questions.

show abstract

“…The SAMM platform resides in the multiservice core (see Figure 5 in the paper by Colbert et al 8 in this issue); it need not physically reside in any particular end office. It provides multimedia services to SIP or H.323 softphones (phones on personal computers), which perform service signaling to the SAMM platform through packet access, including digital subscriber line access multiplexers (DSLAMs) for digital subscriber lines (DSLs), cable modem termination systems (CMTSs) for cable modems, or remote access servers (RASs) for analog modems.…”

Section: The Samm Platformmentioning

confidence: 99%