Advancements in ICT for healthcare and wellbeing

Pasquale, Davide Di; Padula, Marco; Scala, Paolo Luigi; Biocca, Luigi; Paraciani, Nicolò

doi:10.1145/2536146.2536201

Cited by 3 publications

(2 citation statements)

References 7 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…The challenges of healthcare delivery are rooted in inadequate funding [1], often in the face of growing demand due to population growth [2] and, in Africa especially, the spread of disease. challenge for healthcare providers [3].…”

Section: Introductionmentioning

confidence: 99%

Building Empathy for Design Thinking in e-Health: A Zimbabwean Case Study

Marufu

Merwe

2019

Locally Relevant ICT Research

View full text Add to dashboard Cite

The challenges of healthcare delivery in Africa are well documented. Advances in technology present an opportunity to address some of these challenges in a cost-effective manner. Notwithstanding these advances, many initiatives fail to deliver the desired benefits, with a lack of citizen engagement cited as one of the reasons for this failure. Design thinking is an approach to innovation that places human needs at the centre of design by gaining empathy with those for whom the designs are initiated. This paper reports on the empathy building conducted in trying to understand the needs of mothers seeking post-natal care in a low-income neighbourhood in Zimbabwe. Through interviews, observations, journals, and using servicedominant logic theory to analyse the output, a picture emerges of the lives of the mothers and babies, and their interaction with the healthcare system. Working in teams with mobile application developers and nurses, the mothers participate in a workshop that produces points of view that define problems the teams would like addressed, using technology in a design thinking exercise. This paper reports on the work of hospital midwives, and chronicles the lives of several mothers in the eight weeks after giving birth. It also sets out four design challenges based on the points of view derived from the design thinking workshops.

show abstract

Section: Introductionmentioning

confidence: 99%

Building Empathy for Design Thinking in e-Health: A Zimbabwean Case Study

Marufu

Merwe

2019

Locally Relevant ICT Research

View full text Add to dashboard Cite

show abstract

“…Even though these modern AHA technologies may be more convenient than older ones, many older people who begin to use them stop using them soon after. This creates a need for research into what may improve the sustainability of such systems (Di Pasquale et al, 2013;Jarman, 2014). Part of the problem is that the utility of AHA technologies seems to be considerably affected by older people's social environment.…”

Section: Introductionmentioning

confidence: 99%

Negotiating contradictions: engaging disparate stakeholder demands in designing for active and healthy ageing

Vaziri

Unbehaun

Aal

et al. 2019

JET

View full text Add to dashboard Cite

Purpose Designing technologies for active and healthy ageing (AHA) requires a subtle understanding of end users (primary stakeholders) and healthcare professionals (secondary stakeholders). Often, their perspectives can be heterogeneous and contradictory. Identifying and negotiating them may be a challenge for designers. The purpose of this paper is to present our approach to understanding and negotiating contradictory stakeholder perspectives when designing AHA technologies for older adults. Design/methodology/approach The authors conducted an exploratory interview study with 15 community-dwelling older adults and 11 healthcare stakeholders, including doctors, health insurance agencies, policymakers and caregivers. The authors analyzed the interview material and negotiated contradictory perspectives. Findings Three major issues among stakeholders emerged: perspectives on AHA; perceived benefits and drawbacks of AHA technologies; and concerns about data privacy, control and trust. Research limitations/implications The results show the heterogeneity and contradictions in stakeholder perspectives on AHA technologies and how these perspectives may be negotiated. This could help understand and facilitate long-term use of AHA technologies among older adults. Originality/value This study alerts researchers to contradictory perspectives among older people and healthcare stakeholders and the importance of involving them in the design of AHA technologies.

show abstract