Advancing the role of the pharmacy technician: A systematic review

The impact of a pharmacist-extender training program to improve pneumococcal vaccination rates within a community chain pharmacy

“…10 The provision of standardized training and certification requirements, by national organizations, allows pharmacy technicians to better aid pharmacists in a variety of ways. 11 Pharmacy technicians can better assist pharmacists through advanced clinical roles in "tech-check-tech," medication reconciliation, medication therapy management, quality improvement, community outreach, and immunizations. 12 At present, pharmacist-extenders, pharmacy staff who assist pharmacists, such as pharmacy technicians and interns, are underused in the provision of many community-based direct patient care services.…”

Evaluation of pharmacy-based telephone interventions on medication pick-up rates: a retrospective, quality improvement study at charity outpatient clinics

“…Even with an automated reminder, patients remained non‐adherent to picking up their prescription. Pharmacists and pharmacy technicians have the knowledge and expertise to provide quality medication‐related education, specifically on adherence . By educating patients, monitoring pharmacy pick‐up rates, and addressing adherence issues, pharmacists and pharmacy technicians can play an influential role in improving adherence …”

Setting the agenda

“…Unfortunately, inconsistencies in licensing requirements and practice standards for pharmacy technicians across the country and across practice settings, as well as the lack of a tangible benefit for pharmacy technicians, significantly inhibit their ability to attain these roles. 12,13 These remaining gaps must be addressed to realize their full potential.…”