This study aimed to determine if Company A has corporate memory. This study also seeks to understand the issues faced by each organization and the strategies and tools used to protect and preserve this corporate memory from disappearing. Methods are conducted, and employees from three different departments in Company A, including department, business, infrastructure and application, have been chosen. The purpose and goals of the study also aim to educate information professionals on the importance of corporate memory implementation and practice within their organization. This research will help expose the information professional to the best strategies and tools implemented and practised by top organizations such as Company A to increase their performance.