Affective evaluation of vehicle interior craftsmanship: systematic checklists for touch/feel quality of surface-covering material

Yun, Myung Hwan; You, Heecheon; Geum, Wooyeun; Kong, Dongjoon

doi:10.1037/e577242012-010

Cited by 7 publications

(4 citation statements)

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“…To design the interview, we retrieved perceived quality variables for automotive design from several sources in literature (such as Hossoy et al, 2004;Karlsson et al, 2003;Yun et al, 2004). Based on these qualities and the research brief given by the collaborating firm, we compiled a variable pool for formulating the questions in the interview.…”

Section: Content Of the Information Systemmentioning

confidence: 99%

Inspiration, Guidance And Justification: An Interactive Information System To Assist Design Decisions With User Research Data

Yargın¹,

Erbuğ²

2017

METU JFA

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AN INTERACTIVE INFORMATION SYSTEM TO ASSIST DESIGN DECISIONSMETU JFA 2017/2 13 INTRODUCTIONUser-research outcomes can help designers overcome communication barriers in design process. In some cases, designers are not able to participate in user research activity, especially when there is an outside firm or institute, which remotely or asynchronously conduct user research as in the case that is introduced in this paper. When designers are unable to get involved in the user-research process, data is communicated to them through research deliverables. In this regard, how this data is delivered is as critical as how it is collected, since the latter would be pointless if the former is not achieved. In this paper, the aim is to present a framework that involves requirements for effective delivery of user research findings to designers. To exemplify how the framework is operationalised in practice, we present an interactive information system for delivery of user research findings to assist in formulation of design decisions by providing inspiration and guidance for designers and maintaining data to justify design decisions in preliminary stages of the design process.The information system is developed by METU/BILTIR UTEST Product Usability Unit (1) for communicating the results of a user research case, which is conducted for an automotive manufacturer firm. The case involves asynchronous collaboration between the two partners. During the collaboration process, designers were occasionally able to visit the unit to see the ongoing research process and provisional results.In the following sections, we begin by introducing the communication barriers that designers experience during the design process, after which we discuss the expectations of designers from user research outcomes to overcome these barriers. The study continues with presentation of an information systems framework for sharing user research results. This is followed by introduction of the user research case, in which we used the framework in the form of an information system as a deliverable to communicate the results of the research case. GÜLŞEN TÖRE YARGIN and ÇİĞDEM ERBUĞ 14 METU JFA 2017/2 system is used in practice, and how it met expectations by highlighting the comments of a designer working in the project. The final section contains discussions and conclusions. COMMUNICATIVE ISSUES IN DESIGN PROCESS: BARRIERS BETWEEN STAKEHOLDERSDuring a design process, designers engage in communications with different stakeholders of the product development team from different backgrounds. Such communications among different disciplines in the design team can be often difficult (Maier et al., 2006), and having different mental models affects this situation (Badke-Schaub et al., 2007). In design process, designers face many obstacles in both receiving of information and in communicating their ideas to other stakeholders. In this study, we focus particularly on communication of user research findings and how these findings can be helpful for designers in collaborat...

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Section: Content Of the Information Systemmentioning

confidence: 99%

Inspiration, Guidance And Justification: An Interactive Information System To Assist Design Decisions With User Research Data

Yargın¹,

Erbuğ²

2017

METU JFA

View full text Add to dashboard Cite

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“…For example, an 'easy-to-understand' speedometer makes sense, but the same cannot be said for 'easy-to-understand' steering wheel. Meanwhile, Yun et al [15] did a research on the affective evaluation for the quality of touch or feel of a surface-covering material in a vehicle interior, which is an important factor of a customer's perception of the overall product quality. While most of the other journal studies focuses on the visual input of the consumer in evaluating their affective satisfaction, Yun's study focuses instead on the touch perception when the skin makes contact with the covering materials which gives a different set of affective results.…”

Section: Fig 2 -Distribution Of Adjectives [2]mentioning

confidence: 99%

Integrating Green AffectiveValues and Material Selection in Automotive Design: A Preliminary Study

Wayne

Sakundarini

Chin

et al. 2020

IJIE

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Kansei Engineering method is the process of linking the customers' emotional responses, also known as affective values, which includes the physical touch and psychological feelings, to the properties of a product or service. This method is significant in being the first to introduce a systematic investigation to translate customers' feelings and demands into design elements [1], [2], [3]. The Kansei approach is essential for automotive design because nowadays production that based on satisfying consumer's affective needs is the driving factor for increasing sales and profit margins [4]. If customers are having high acceptance on the product, the products will likely champion the market.

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“…While there has been extensive research into the perception of touch (Hollins & Bensmaiea, 2007), there has not been much work on the affective influence of touch on products such as mobile phones, car interiors, and sports equipment. Yun, You, Geum, and Kong (2004) studied the tactile feeling of materials for vehicle interiors (i.e., crash pad, steering wheel, wood grain, and metal grain). Barnes et al (2004) investigated how surface roughness affects a person's feeling when touching glass surfaces for cosmetics' packaging.…”

Section: Introductionmentioning

confidence: 99%

ANFIS modeling for predicting affective responses to tactile textures

Akay

Chen

Barnes

et al. 2011

Hum Ftrs & Erg Mfg Svc

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The Adaptive Neuro‐Fuzzy Inference System (ANFIS) is proposed to simulate and analyze the mapping between the physical properties of tactile textures and people's affective responses. People were asked to rate the tactile feeling of 37 tactile textures against six pairs of adjectives on a semantic differential questionnaire. The friction coefficient, average roughness, compliance, and a thermal parameter of each tactile texture were measured. ANFIS models were built to predict the affective responses to tactile textures. The resulting ANFIS models demonstrated a good match between predicted and actual responses, and always yielded better performance when compared to linear and exponential regression models. The effects of physical properties of textures on affective responses were also analyzed by simulating the synthetic data with ANFIS. © 2011 Wiley Periodicals, Inc.

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Affective evaluation of vehicle interior craftsmanship: systematic checklists for touch/feel quality of surface-covering material

Cited by 7 publications

References 0 publications

Inspiration, Guidance And Justification: An Interactive Information System To Assist Design Decisions With User Research Data

Inspiration, Guidance And Justification: An Interactive Information System To Assist Design Decisions With User Research Data

Integrating Green AffectiveValues and Material Selection in Automotive Design: A Preliminary Study

ANFIS modeling for predicting affective responses to tactile textures

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