In January 2006 the Maryborough Base Hospital in Queensland faced imminent closure of its emergency department (ED) due to a shortage of senior medical staff. At the same time patient confidence in Queensland Health was low. During consultation forums, the community had made it clear that their priority was to maintain emergency services in Maryborough. In search of a solution, the Fraser Coast District Health Service asked Maryborough general practitioners to work in the Maryborough Hospital ED and/or in the internal medicine ward as Visiting Medical Officers. While this represented a solution to the problem, there was much to be considered before such a plan could be put into place.THE MARYBOROUGH BASE HOSPITAL in Queensland faced imminent closure of its emergency department (ED) due to an "acute upon chronic" shortage of senior medical staff. At the same time patient confidence in Queensland Health was low due to the Jayant Patel Inquiry and the recent closure of the orthopaedic unit at the Fraser Coast Health Service District (FCHSD), of which Maryborough Base Hospital and Hervey Bay Hospital are part. During consultation forums the community had made it clear that their priority was to maintain ED services in Maryborough. However, once senior medical staff numbers became too low to guarantee supervision for junior staff, the hospital was faced with the closure of the ED unless a solution could be found. In search of such a solution, the FCHSD asked Maryborough general practitioners to work in the Maryborough Hospital ED and/or in the internal medicine ward as Visiting Medical Officers (VMOs).The primary objective of the GP intervention was to keep the Maryborough Base Hospital ED open until more doctors could be recruited, which was envisaged to take at least 6 months. Secondary objectives evolved once the local GPs agreed to work in the ED. These objectives included ongoing training in acute care medi- What is known about the topic? Rural hospitals face difficulties in attracting medical staff.
What does this paper add?This case study outlines the process to engage local general practitioners in staffing the emergency department (ED) of a local hospital. Through a negotiation process the GPs agreed to provide Visiting Medical Officer services to the ED and internal medicine ward. Three months after GPs began working, 18 GPs were on the roster and five others were ready to be included on the roster. What are the implications for practitioners? Open communication was identified as a success factor that has assisted in continued GP participation. The outcomes include a better understanding of the logistics and service capacity of the ED among GPs, enhancement of the GP practice and hospital relationship and increased knowledge of community-based care among hospital doctors.