Again?!! The Emotional Experience of Social Notification Interruptions

Paul, Celeste Lyn; Komlódi, Anita; Lutters, Wayne G.

doi:10.1007/978-3-642-23771-3_35

Cited by 8 publications

(8 citation statements)

References 16 publications

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“…Future Use was measured by asking if the participant would like a similar experience again in the future through a yes/no question [9]. Emotion was measured by evaluating the emotional tone in the One Word Response [10]. The responses were coded using an emotional word dictionary as positive or negative or not at all if they were not emotional words.…”

Section: Methods: Measuring User Experiencementioning

confidence: 99%

“…The data collection took place as part of a larger study examining how context affects the UX of interruptive desktop notifications. Study 1 explored general notification UX [10]. The study was implemented using Amazon Mechanical Turk (AMT).…”

Section: Methods: Measuring User Experiencementioning

confidence: 99%

“…A UXR is a type of experience sampling method [2][5] [10] that utilizes a semistructured report to be completed in situ soon after the participant experiences the study phenomena. Experience sampling is an effective way of studying emotion [3].…”

Section: Methods: Measuring User Experiencementioning

confidence: 99%

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Measuring user experience through future use and emotion

Paul

Komlódi

2014

CHI '14 Extended Abstracts on Human Factors in Computing Systems

Self Cite

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This work-in-progress shows a relationship between future use of technology and emotional experience and describes how this relationship can be used as a measurement of the user experience. We found a consistent relationship between future use of technology and emotional experience under different contextual scenarios in two studies of the interruptive notification user experience. Implications for research and future work are also discussed.

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Section: Methods: Measuring User Experiencementioning

confidence: 99%

Section: Methods: Measuring User Experiencementioning

confidence: 99%

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Measuring user experience through future use and emotion

Paul

Komlódi

2014

CHI '14 Extended Abstracts on Human Factors in Computing Systems

Self Cite

View full text Add to dashboard Cite

show abstract

“…This may be because non-social prompts were considered less important and therefore more irritating. Paul and colleagues used a one-word-response method to investigate the emotional experiences of receiving notifications [22]. They found that while people described receiving a social notification (e.g.…”

Section: Interruptionsmentioning

confidence: 99%

ForgetMeNot

Jamieson

O’Neill²,

Cullen

et al. 2017

Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems

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Smartphone reminding apps can compensate for memory impairment after acquired brain injury (ABI). In the absence of a caregiver, users must enter reminders themselves if the apps are going to help them. Poor memory and apathy associated with ABI can result in failure to initiate such configuration behaviour and the benefits of reminder apps are lost. ForgetMeNot takes a novel approach to address this problem by periodically encouraging the user to enter reminders with unsolicited prompts (UPs). An in situ case study investigated the experience of using a reminding app for people with ABI and tested UPs as a potential solution to initiating reminder entry. Three people with severe ABI living in a post-acute rehabilitation hospital used the app in their everyday lives for four weeks to collect real usage data. Field observations illustrated how difficulties with motivation, insight into memory difficulties and anxiety impact reminder app use in a rehabilitation setting. Results showed that when 6 UPs were presented throughout the day, reminder-setting increased, showing UPs are an important addition to reminder applications for people with ABI. This study demonstrates that barriers to technology use can be resolved in practice when software is developed with an understanding of the issues experienced by the user group.

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“…More favorably rated INs were those perceived as more relevant (rather than of general interest; Iqbal & Bailey, 2008), such as INs about work while working (Ardissono & Bosio, 2011), and those of greater urgency (Paul et al, 2015;Vastenburg, Keyson, & de Ridder, 2009). Additionally, social (rather than nonsocial) INs are rated more favorably (Paul, Komlodi, & Lutters, 2011;Paul et al, 2015).…”

mentioning

confidence: 99%

Disrupted Daily Activities From Interruptive Smartphone Notifications: Relations With Depression and Anxiety Severity and the Mediating Role of Boredom Proneness

Elhai

Rozgonjuk

Alghraibeh

et al. 2019

Social Science Computer Review

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Public discourse about overuse as an undesired side effect of digital communication is growing. This article conceptually develops and empirically analyzes users' perceived digital overuse (PDO) as a widespread social phenomenon sensitive to existing inequalities. In an age of digital communication abundance and closing Internet access divides, overuse has not been systematically investigated nor are its social disparities known. In a first step, PDO is demarcated from Internet addiction, theoretically defined, and operationalized. Then, the prevalence of perceived overuse is assessed in a representative population sample of Italian Internet users (N = 2008) and predictors of digital overuse are tested. Results show that digital communication use and the level of social pressure to function digitally increase PDO. Education lowers PDO while increasing digital communication use and social digital pressure. Overuse is emerging as a new dimension of digital inequality with implications for theory and future research in digital well-being.

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Again?!! The Emotional Experience of Social Notification Interruptions

Cited by 8 publications

References 16 publications

Measuring user experience through future use and emotion

Measuring user experience through future use and emotion

ForgetMeNot

Disrupted Daily Activities From Interruptive Smartphone Notifications: Relations With Depression and Anxiety Severity and the Mediating Role of Boredom Proneness

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