“…Some studies deal with factors such as student age or national-cultural background (e.g. James, 1984;Lyall & McNamara, 2000;and Smith & Smith, 1999); others are concerned with student behaviours, expectations, learning strategies, study preferences and support needs (e.g. Carnwell, 2000;Fung & Carr, 2000;Morgan et al, 1998;Stevenson & Sander, 1998); another group addresses the attitudes and perceptions of tutors, writers and mentors (e.g.…”