Agile and adaptive governance in crisis response: Lessons from the COVID-19 pandemic

Janssen, Marijn; Voort, Haiko van der

doi:10.1016/j.ijinfomgt.2020.102180

Cited by 323 publications

(240 citation statements)

References 17 publications

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“…Organizations that could adapt and pivot quickly were able to avoid disruptions to customers and keep their businesses operational. This trait of both individuals and organizations will continue to be important now and into the foreseeable future ( Janssen and van der Voort, 2020 ).…”

Section: Discussion and Managerial Implicationsmentioning

confidence: 99%

Redesigning Supply Chains using Blockchain-Enabled Circular Economy and COVID-19 Experiences

Nandi

Sarkis

Hervani

et al. 2021

Sustainable Production and Consumption

365

268

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The COVID-19 pandemic has exposed businesses and societies to the shortfalls of normal patterns of production, consumption, and their long-lasting impact on supply chains. In this opinion paper, we provide insights from the COVID-19 pandemic for making supply chains more resilient, transparent, and sustainable. These insights include supply chains needing to develop localization, agility, and digitization (LAD) characteristics. We link LAD to a potential solution using blockchain technology and circular economy principle capabilities. Use cases are used to show how blockchain-enabled circular economy practices can support supply chain LAD efforts. Supply chain tracking, tracing, and responsiveness can be supported through blockchain-enabled circular economy practices. One result of identifying these relationships include solutions and insights at multiple levels and stakeholders – individual, organizational, supply chain, governmental, and community. These crisis-related observations and findings set a future research foundation for sustainable production and consumption.

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Section: Discussion and Managerial Implicationsmentioning

confidence: 99%

Redesigning Supply Chains using Blockchain-Enabled Circular Economy and COVID-19 Experiences

Nandi

Sarkis

Hervani

et al. 2021

Sustainable Production and Consumption

365

268

View full text Add to dashboard Cite

show abstract

“…In the context of e-government initiatives in turbulent environments, careful and comprehensive IS planning practices are more efficient than incremental IS planning (Salmela & Spil, 2002). The Stop-COVID case suggests that in an unprecedented crisis situation adaptive governance, planning, collaboration, and cooperation are required for agile and effective interventions (Janssen & Van der Voort, 2020). More open dialogue among international scientists from relevant disciplines, such as fluid mechanics and aerosols, could have enabled the French public officials to marshal the relevant scientific knowledge about the virus and its transmission dynamics.…”

Section: Practical Implicationsmentioning

confidence: 99%

Contact-tracing apps and alienation in the age of COVID-19

Rowe

Ngwenyama

Richet

2020

European Journal of Information Systems

100

103

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Using a core idea of critical social theory, alienation, we interrogate the failure in the design and adoption of a Stop-COVID app in France. We analyse the political and scientific discourse, to develop an understanding of the conditions giving rise to this failure in this unprecedented moment. We argue that the digital-first solutionist approach taken by the government failed because, as in all Western countries, most stakeholders were alienated from the reality of the COVID-19 pandemic and lacked concrete knowledge of it. Furthermore, the French government and its COVID-19 council excluded relevant scientific experts in favour of quantitative modelling based on abstract partial knowledge. This along with coercion and lack of transparency about the app, reinforced alienation, undermined effectiveness in managing the crisis and resulted in the digital design failure. We suggest that such alienation will prevail in the COVID-19 era characterised by regimes of control, rampant abusive location tracking, and data collection, and where public officials are more concerned with managing effects than seeking causal explanations. The digitalfirst solutionist approach was adopted, not because digital solutions (to contact tracing) are superior to traditional ones, but by default due to alienation and lack of interdisciplinary cooperation.

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“…"Agile governance" is a concept coined in the field of software engineering (Janssen and Voort, 2020) and is an umbrella term for a set of management practicesincluding SCRUM, kanban and leanwhich enable offering requirements and solutions to evolve through collaboration between self-organizing, cross-functional teams. It promotes adaptive planning, evolutionary development, early delivery and continuous improvement, and it institutionalizes a rapid and flexible response to customer input (Denning, 2016).…”

Section: Literature Reviewmentioning

confidence: 99%

Exploring the use of operational excellence methodologies in the era of COVID-19: perspectives from leading academics and practitioners

McDermott

Antony

Douglas

2021

TQM

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PurposeThis paper aims to present the results of a study carried out by the authors in the form of research interviews on the topic: “Exploring the use of operational excellence methodologies in the era of COVID-19.”Design/methodology/approachA qualitative interview approach was utilized by interviewing a panel of leading academics and practitioners who are familiar with operation excellence methodologies.FindingsOperational excellence methodologies are proven and can be utilized in pandemic situations to improve efficiency in the healthcare system and preparedness for pandemics.Research limitations/implicationsOne limitation of this research was that most of the interviewees who participated in this study came from Europe, North America, South America and Asia, representing four continents. It would have been better to have different views from other continents such as Australia and Africa. Also, the interviews were short and at a high level. There is an opportunity for further study and analysis.Practical implicationsOperational excellence methodologies are proven and can be utilized in pandemic situations to improve efficiency in the healthcare system and preparedness for pandemics.Originality/valueThe paper provides an excellent resource for those people to get an insight into the value of the application of operations excellence methodologies in pandemic situations to aid healthcare process improvement and aid public and patient safety.

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Agile and adaptive governance in crisis response: Lessons from the COVID-19 pandemic

Cited by 323 publications

References 17 publications

Redesigning Supply Chains using Blockchain-Enabled Circular Economy and COVID-19 Experiences

Redesigning Supply Chains using Blockchain-Enabled Circular Economy and COVID-19 Experiences

Contact-tracing apps and alienation in the age of COVID-19

Exploring the use of operational excellence methodologies in the era of COVID-19: perspectives from leading academics and practitioners

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