Aging Consumer Vulnerabilities Influencing Factors of Acquiescence to Informed Consent

Griffiths, Merlyn A.; Harmon, Tracy

doi:10.1111/j.1745-6606.2011.01212.x

Cited by 25 publications

(27 citation statements)

References 63 publications

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“…The FCA, in a report on consumer credit and consumers in vulnerable circumstances, considers vulnerable consumers as individuals who, due to personal circumstances, are especially susceptible to financial detriment. Although neither of these reports introduces a formal scale to measure the extent to which individual consumers are financially vulnerable, they do list a set of common risk factors of vulnerability, which is supported by previous consumer and public policy research (Cui and Choudhury ; Griffiths and Harmon ; Moschis, Mosteller, and Fatt ; Wang ; e.g., Anderson, Strand, and Collins ; Gentry et al ; Kaufman‐Scarborough and Childers ; Litt et al ; Rinaldo ). This set of risk factors forms the basis of the financial vulnerability measure we develop in this paper.…”

Section: Institutional Background and Relevant Literaturementioning

confidence: 99%

How Does Consumers' Financial Vulnerability Relate to Positive and Negative Financial Outcomes? The Mediating Role of Individual Psychological Characteristics

Hoffmann¹,

McNair²

2018

Journal of Consumer Affairs

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Vulnerable consumers are at particular risk of financial detriment due to, for example, low financial literacy or numeracy, high debt, low income, or impactful changes in personal circumstances. We introduce a comprehensive and formative measure of financial vulnerability that integrates these risk factors and is grounded in definitions of vulnerability from financial regulation bodies and government agencies such as the Consumer Financial Protection Bureau. Across three studies of US individuals, we assess the nomological validity of this measure of financial vulnerability through its relationship with positive and negative financial outcomes (e.g., savings levels, paying credit card balances in full each month, being in arrears) as well as relevant psychological characteristics (e.g., personal savings orientation [PSO], money management skills, financial self‐efficacy). Moreover, we examine whether and how these psychological characteristics mediate the relationship between financial vulnerability and financial outcomes. We conclude with an overview of implications for policy makers and business practitioners.

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Section: Institutional Background and Relevant Literaturementioning

confidence: 99%

How Does Consumers' Financial Vulnerability Relate to Positive and Negative Financial Outcomes? The Mediating Role of Individual Psychological Characteristics

Hoffmann¹,

McNair²

2018

Journal of Consumer Affairs

View full text Add to dashboard Cite

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“…McGhee, 1983;Lee and Soberon-Ferrer, 1997;Lee and Geistfeld, 1999;Langenderfer and Shimp, 2001;Alves and Wilson, 2008). In their exploration of older consumers' experiences of vulnerability when providing informed consent for medical and clinical services, Griffiths and Harmon (2011) argue that a multidimensional perspective of ageing should be adopted when identifying sources of consumer vulnerability among older people.…”

Section: Consumer Vulnerabilitymentioning

confidence: 99%

Exploring the impact of packaging interactions on quality of life among older consumers

Ford¹,

Trott²,

Simms³

2016

Journal of Marketing Management

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This paper explores the concept of consumer vulnerability in the context of older consumers' packaging interactions. Consumer vulnerability is viewed as a situational state of powerlessness where marketplace imbalances or harm may occur from consuming marketing messages and/or products (Baker, Gentry and Rittenburg, 2005). The paper draws upon evidence from a series of in-depth interviews and observations with a crosssection of 11 consumers aged between 59 and 85 years concerning their experiences with Fast-Moving Consumer Goods packaging. The findings reveal that changes as a result of the multiple dimensions of ageing can increase older consumers' risk of experiencing vulnerability during packaging interactions. The paper provides new insights to aid firms in empowering older consumers through packaging development, thus reducing vulnerability.

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“…Although this paper evaluates the consenting process among cognitively intact older adults (e.g. individuals without dementia), the impact of ageing per se on cognitive function especially with regard to memory, learning and information processing capabilities are undeniable . Deficit in short‐term memory is strongly associated with ageing and was shown to critically impact information comprehension during the consenting process …”

Section: Discussionmentioning

confidence: 99%

“…individuals without dementia), the impact of ageing per se on cognitive function especially with regard to memory, learning and information processing capabilities are undeniable. [22] Deficit in short-term memory is strongly associated with ageing and was shown to critically impact information comprehension during the consenting process. [23] In this study, paying more attention to anonymity/confidentiality when communicating with older adults, especially when evaluating their ability to make decisions, was found to be the most important strategy in provoking an effective and respectful consenting process.…”

Section: Discussionmentioning

confidence: 99%

Ethical issues in consenting older adults: academic researchers and community perspectives

Altawalbeh

Alkhateeb

Attarabeen

2019

J Pharm Health Serv Res

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Objectives Obtaining informed consents from older adults is surrounded by many ethical and practical challenges. The objective of this study was to evaluate ethical issues and strategies in consenting older adults in Jordan as perceived by academic researchers and older adults. Methods An anonymous questionnaire was distributed to academic researchers in the Jordanian health sciences colleges and a sample of older adults. The study survey included items eliciting demographics, professional characteristics and perceptions regarding the consenting process in older adults, consent‐related skills in elderly and strategies to improve the consenting process in older adults. The survey was then modified to assess the consent‐related ethical issues and challenges as viewed by a sample of older adults after explaining the concept of the consenting process to them. Key findings A total of 250 academic researchers and 233 older adults participated in the study. Both researchers and older adults reported that having to sign the written forms and the impact of age‐related physical impairments were the most challenging obstacles when consenting older adults. Lack of consistency and repeating questions were the most frequently encountered obstacles by researchers in consenting older adults. Ensuring privacy (anonymity/confidentiality), dedicating more time for the consenting process, treating older adults as autonomous individuals and respecting their cultural beliefs were the most helpful strategies recommended by both academic researchers and older adults. Conclusions Obtaining informed consents from older adults is a challenging process. Researchers should be aware of the special needs and strategies to achieve realistic and ethical informed consents from older adults.

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Aging Consumer Vulnerabilities Influencing Factors of Acquiescence to Informed Consent

Cited by 25 publications

References 63 publications

How Does Consumers' Financial Vulnerability Relate to Positive and Negative Financial Outcomes? The Mediating Role of Individual Psychological Characteristics

How Does Consumers' Financial Vulnerability Relate to Positive and Negative Financial Outcomes? The Mediating Role of Individual Psychological Characteristics

Exploring the impact of packaging interactions on quality of life among older consumers

Ethical issues in consenting older adults: academic researchers and community perspectives

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