AI and the Industrialization of Surveillance

Surveillance

“…Some Deliveroo drivers in Brussels, for example, found ways to 'hack' the employee app to circumvent the performance score system (Duus, Bruun and Dalsgård 2023), while truckers in the US have applied a number of methods to 'beat the box' of newly installed Electronic Logging Devices, for instance by covering GPS masts with tinfoil or shattering their interiors with a rubber hammer (Levy 2022). Despite the social and legal risks that emerge from the rise of 'smart' surveillance in workplaces, because of the role of capital incentives this area looks set to expand, particularly with the growth of generative AI (Ball 2022;Duke 2023).…”