2023
DOI: 10.1257/mic.20190163
|View full text |Cite
|
Sign up to set email alerts
|

Alert the Inert? Switching Costs and Limited Awareness in Retail Electricity Markets

Abstract: We quantify how switching costs and limited awareness affect consumer inertia in liberalized retail electricity markets by developing and estimating a structural demand model using a novel dataset on electricity contract choices in Belgium. Our data allow us to disentangle different sources of inertia by using a rich combination of macromoments and micromoments. We find that consumers perceive contracts as differentiated and both limited awareness and switching costs hinder efficient choices. Our counterfactua… Show more

Help me understand this report

Search citation statements

Order By: Relevance

Paper Sections

Select...
2
1

Citation Types

1
2
0

Year Published

2023
2023
2024
2024

Publication Types

Select...
4
2

Relationship

0
6

Authors

Journals

citations
Cited by 6 publications
(3 citation statements)
references
References 46 publications
1
2
0
Order By: Relevance
“…In this context, automation technology and, more generally, information provision can effectively help eliminate this bias from demand response. Similar findings have been supported by Ito et al (2017) and Dressler and Weiergraeber (2023).…”
Section: Literaturesupporting
confidence: 88%
“…In this context, automation technology and, more generally, information provision can effectively help eliminate this bias from demand response. Similar findings have been supported by Ito et al (2017) and Dressler and Weiergraeber (2023).…”
Section: Literaturesupporting
confidence: 88%
“…This way, the firm can price discriminate and cover consumers with different search costs. Using data on Belgian consumers, Dressler and Weiergraber (2022) demonstrate that even a perfectly informed consumer—i.e., a consumer who is aware of market offers—sustains sizable switching costs when making a choice in terms of electricity providers, up to 80% of the monthly energy bill. This is in line with Gugler et al (2018), where the incumbent is able to retain consumers even if its offer is more expensive with respect to the competitors’ offers, signalling the presence of status quo bias.…”
Section: Literature Reviewmentioning
confidence: 99%
“…Let us limit ourselves here to selected items from 2023 only. Dressler and Weiergraeber [42] deal with the inertia of electricity consumers and their low understanding of the rules of the market, which discourages them from changing suppliers, even when it may improve their welfare. Gelman et al [43] constructed a model with which they studied reactions of American consumers' spending to changes in gasoline prices.…”
Section: Review Of Literature and Context Analysismentioning
confidence: 99%