Algorithmic Labor in the Platform Economy: Digital Infrastructures, Job Quality, and Workplace Surveillance

Popescu, Gheorghe H.; Petrescu, I.; Sabie, Oana Matilda

doi:10.22381/emfm13320184

Cited by 19 publications

(10 citation statements)

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“…British youth researchers have argued that 'young people are heavily involved in the shift towards non-standard work and the rise of the 'gig economy'' (MacDonald & Giazitzoglu 2019, p. 734). Accordingly, similar to international trends (Popescu et al 2018), in Denmark, it is often young people who take on work via digital labor platforms (Ilsøe & Madsen 2017).…”

Section: Introductionmentioning

confidence: 97%

“…T he digital revolution is continuously giving rise to new ways of working via digital platforms. It is predominantly young people taking up this type of work (Garben 2017;Popescu et al 2018) within what is broadly termed the 'gig economy' (Howcroft & Bergvall-Kåreborn 2019). Work in the gig economy resembles temporary and 'nonstandard' forms of employment (Garben 2017) and must be viewed in the light of recent transformations of employment and the labor market at large, whereby work is characterized by greater volatility, uncertainty and precarity (Antonucci et al 2014;Casas-Cortes 2014;Kalleberg 2009;MacDonald & Giazitzoglu 2019).…”

Section: Introductionmentioning

confidence: 99%

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Young Workers on Digital Labor Platforms: Uncovering the Double Autonomy Paradox

Laursen

Nielsen

Dyreborg

2021

NJWLS

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Drawing on interviews with 12 young adults in the Danish digital labor market, this article investigates how young workers on digital labor platforms experience the tension between ‘algorithmic management’ and autonomy. Digital labor platforms promise autonomy to workers, but the study shows that the platforms in varying degrees exert control over the labor process in different stages of the work. The inherent non-transparency of the algorithmic management systems makes it difficult for the young workers to understand the underlying mechanisms of the platforms. While the young workers’ autonomy in some important ways is restricted by the algorithmic management systems, the young workers have all chosen the platform work because they feel that it allows them to control where and when they work. We propose the conceptualization ‘the double autonomy paradox of young workers’ to describe this phenomenon.

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Section: Introductionmentioning

confidence: 97%

Section: Introductionmentioning

confidence: 99%

Young Workers on Digital Labor Platforms: Uncovering the Double Autonomy Paradox

Laursen

Nielsen

Dyreborg

2021

NJWLS

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“…Det er velkendt, at det ofte er unge, der først tager nye beskaeftigelsesformer til sig (Giazitzoglu & MacDonald, 2019;Furlong, 2011;Mills, 2004). Det ses også inden for platformsøkonomien, hvor det internationalt (Popescu, Petrescu & Sabie, 2018) såvel som i Danmark ofte er unge arbejdstagere, der finder arbejde via digitale arbejdsplatforme (Ilsøe & Madsen, 2017).…”

Section: Indledningunclassified

Unge på digitale arbejdsplatforme: Prekært arbejde eller unge entreprenører?

Nielsen¹,

Laursen²

2020

NTU

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“…Their materialities provide the technical bases for the organization of work (Plantin et al, 2018;Woodcock & Graham, 2019) and are designed for some interactions to the detriment of others (Costanza-Chock, 2020;Wajcman 2019). Based on their affordances, there are politics around digital platforms to dismantle communication between workers and facilitate the worker-consumer relationship (Popescu et al, 2018;Wood & Monahan, 2019).…”

Section: Introductionmentioning

confidence: 99%

As Estratégias de Comunicação das Plataformas de Trabalho: Circulação de Sentidos nas Mídias Sociais das Empresas no Brasil

et al. 2021

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Este artigo tem o objetivo de analisar como as plataformas de entrega e transporte no Brasil construíram seu ethos nas mídias sociais, no contexto da primeira greve dos trabalhadores dessas empresas, dentro do cenário da pandemia de coronavírus. Argumentamos, a partir da noção de circulação de sentidos, como a construção do ethos das plataformas é um elemento sígnico da luta de classes e uma dimensão do papel da comunicação na plataformização do trabalho. Conduzimos análise do conteúdo veiculado em mídias sociais (Instagram, Facebook, Twitter e YouTube) de duas plataformas de entrega (iFood e Rappi) e duas de transporte (Uber e 99), as principais do país. As categorias de análise são: “pandemia e saúde” (dimensão contextual em relação à crise sanitária); “cidadania e diversidade” (dimensão recorrente no discurso produzido pelas plataformas, em linha com a literatura da área), “relações com marcas e influenciadores” (trabalho de visibilidade das plataformas com públicos interessados específicos) e “representações dos trabalhadores” (como elemento central da dimensão sígnica da luta de classes). Em linhas gerais, as estratégias de comunicação das plataformas, focadas nos consumidores, apresentam sentidos de caridade, filantropia, cidadania e diversidade, dizendo-se abertas às demandas dos trabalhadores. As reivindicações dos trabalhadores são ressignificadas a partir de um olhar de cidadania sacrificial, autoajuda, empreendedorismo e superação. Os resultados mostram como a comunicação das plataformas nas mídias sociais jogam um papel central nas contradições de classes.

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Algorithmic Labor in the Platform Economy: Digital Infrastructures, Job Quality, and Workplace Surveillance

Cited by 19 publications

References 0 publications

Young Workers on Digital Labor Platforms: Uncovering the Double Autonomy Paradox

Young Workers on Digital Labor Platforms: Uncovering the Double Autonomy Paradox

Unge på digitale arbejdsplatforme: Prekært arbejde eller unge entreprenører?

As Estratégias de Comunicação das Plataformas de Trabalho: Circulação de Sentidos nas Mídias Sociais das Empresas no Brasil

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