Students often battle to complete the research component of postgraduate studies. This challenge may be due to postgraduate students having a primary interest in theoretical and practical knowledge rather than research in the era of credential inflation. Research leaders may embark on researcher development initiatives but unless both parties in the postgraduate supervision relationship are considered, these interventions may not achieve their aim. Student research challenges were explored from both student and supervisor perspectives using an Interactive Qualitative Analysis research design. Through conducting four focus groups and 14 individual interviews, issues emerged related to educational input, support and identity development. Findings revealed contrasting student and supervisor views on research challenges. Identification of both perspectives of research challenges led to the formulation of a framework of strategies for multi-level researcher development. These strategies could guide researcher development activities and contribute to ensuring accountability, enhancing quality, ensuring timely completion of postgraduate studies.