Alle Macht der Wirkungsmessung?

Performance Management in the Third Sector: A Literature-Based Analysis of Terms and Definitions

“…In the literature, this cycle is the central format for presenting the elements of the umbrella term performance management and their interrelation. Although some authors may regroup the steps differently than the four steps presented here, they all agree on the same content (Bono, 2010; Deutsche Gesellschaft für internationale Zusammenarbeit [GIZ], 2011; Kurz & Kubek, 2013;OECD/DAC, 2000;Osborne et al, 1995;Proeller, 2007;Schober, Rauscher, & Millner, 2013;Social Reporting Initiative [SRI], 2014; The Urban Institute, 2006;Wainwright, 2003).…”

“…In addition, the academic and practitioner literature, in the context of development cooperation, splits the term performance measurement into the terms monitoring and evaluation (e.g., Batliwala & Pittman, 2010;Ebrahim & Rangan, 2010;OECD/DAC, 2000;Stockmann, 2006). Monitoring implies continuous collection, via indicators, of data concerning the performance of a NPO; this informs management on achievement of milestones, and whether they were reached within a given time frame and within the planned financial scope (OECD/DAC, 2002;Schober et al, 2013;Stockmann, 2006). It also detects possible negative external influences and unintended results that might bias achievement of an organization's project goals (Stockmann, 2006).…”

Performance measurement and evaluation in arts management

“…While some lament this "instrumentalization of the arts" (BELFIORE/ BENNETT 2010: 122), others have commented on the idea of policy attachment, whereby the arts, as a less influential policy area, have attached themselves to economic and social agendas to get a stronger political support (GRAY 2002). Moreover, among private funding bodies, evaluations are also increasingly regarded as a valuable tool to assess the achievement of objectives (SCHOBER et al 2012). While this instrumental rationality is widespread in the performance measurement and evaluation discourse in the arts and cultural sector of much of the West, it is by no means uncontested.…”

“…According to Schober et al (2012), performance measurement is a continuous process in which targets and goals are defined and then operationalized in measurable indicators. It serves as a tool for exercising control and for ensuring accountability, focusing primarily on efficiency and effectivity rather than on measures of impact.…”

“…There are three basic types of evaluations (GETZ 2005): (i) formative evaluations (ex-ante) are often used for program conception or pre-event assessment, (ii) process evaluations (on-going) assess the process and thus they are linked at the organizational level with performance measure and quality management systems, and (iii) outcome or summative evaluations (ex-post) measure of outcome and impact. Today the evaluation literature in the nonprofit sector acknowledges the difficulty in measuring the intangible, so the current discourse about impact measurement instead uses the term impact analyses often (SCHOBER et al 2012).…”