Alternative Evaluation Strategies in Work Settings

Komaki, Judi

doi:10.1300/j075v01n01_04

Cited by 48 publications

(21 citation statements)

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“…A more detailed description was neither requested nor given. A multiple baseline design across target item groups was used to assess the effects of the intervention (Komaki, 1977).…”

Section: Methodsmentioning

confidence: 99%

Theft Reduction in a Grocery Store Through Product Identification and Graphing of Losses for Employees

Carter

Holmström

Simpanen

et al. 1988

J of App Behav Analysis

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Shoplifting and employee theft constitute a major problem for retailers. Previous research has described techniques for effectively reducing either type of theft but has not addressed the problem of thefts of unspecified origin. In a grocery store we evaluated the effect of identifying for employees frequently stolen products from three groups of items and graphing, twice weekly in the lunchroom, losses for the separate groups. After the products were identified and losses graphed, thefts from the three groups dropped from eight per day to two per day.

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“…A more detailed description was neither requested nor given. A multiple baseline design across target item groups was used to assess the effects of the intervention (Komaki, 1977).…”

Section: Methodsmentioning

confidence: 99%

Theft Reduction in a Grocery Store Through Product Identification and Graphing of Losses for Employees

Carter

Holmström

Simpanen

et al. 1988

J of App Behav Analysis

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show abstract

“…Because the interventions were introduced at different points in time and performance improved only after, and not prior to, the introduction of each intervention, sources of internal invalidity such as history, maturation, and statistical regression were eliminated (Komaki, 1977). It is not likely that another extraneous event would have the same impact in two different departments at two different points in time.…”

Section: Safety Levelmentioning

confidence: 99%

A behavioral approach to occupational safety: Pinpointing and reinforcing safe performance in a food manufacturing plant.

Komaki¹,

Barwick²,

Scott³

1978

Journal of Applied Psychology

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352

165

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The behavior analysis approach was used to improve worker safety in two departments in a food manufacturing plant. Desired safety practices were identified, permitting construction of observational codes suitable for observing workers' on-the-job performance over a 25-week period of time. The intervention consisted of an explanation and visual presentation of the desired behaviors, as well as frequent, low-cost reinforcement in the form of feedback. A withinsubject (multiple baseline) design was used. Employees in the two departments substantially improved their safety performance from 70% and 78% to 96% and 99%, respectively, after the staggered introduction of the program. During the reversal phase, performance returned to baseline (71% and 72%). It was concluded that the intervention, particularly the frequent feedback, was effective in improving safety performance. Not only did employees react favorably to the program, but the company was later able to maintain the program with a continuing decline in the injury frequency rate. The results suggest that behaviorally denning and positively reinforcing safe practices is a viable approach to occupational accident reduction.

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“…Future research in this area might use the procedure recommended by Rubin (1973) to predetermine all participants who seek the training and then to randomly assign them to training (A) versus comparison (B) conditions on an ABBAABBA basis. Similarly, all of the subjects can eventually be exposed to training using a multiple-baseline design (Komaki, 1977) …”

Section: Journal Of Applied Communication Research Maymentioning

confidence: 99%

Does communication training make a difference?: Evidence for the effectiveness of a presentation skills program

Seibold

Kudsi

Rude

1993

Journal of Applied Communication Research

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This paper reports an evaluation of presentation skills training for participants from manufacturing, service, production, and research organizations using a repeated-measures quasi-experimental comparisongroup design. In addition to posttest assessments of participants' reactions and learning, participants' self reports of sixteen behavioral skills were assessed across three time periods. Similar analyses were employed to test for co-workers' ratings of program participants' long-term improvement. Statistical analyses of participants' responses (controlling for the number of comparisons) revealed positive reactions to the training, improvement in learning, as well as short-term behavioral change in eight of the sixteen skills taught. Long-term change was found in seven of the dependent measures. On-the-job change was found in three skills. Taken together, improvement was found in all but two of the skills areas in the training. Analyses of co-workers' ratings of participants' skills also revealed that trainees had improved on twelve of the sixteen presentation skills after the program.

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Alternative Evaluation Strategies in Work Settings

Cited by 48 publications

References 0 publications

Theft Reduction in a Grocery Store Through Product Identification and Graphing of Losses for Employees

Theft Reduction in a Grocery Store Through Product Identification and Graphing of Losses for Employees

A behavioral approach to occupational safety: Pinpointing and reinforcing safe performance in a food manufacturing plant.

Does communication training make a difference?: Evidence for the effectiveness of a presentation skills program

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