Alternative Methods of Service Delivery in Small and Rural Municipalities

Mohr, Robert D.; Deller, Steven C.; Halstead, John M.

doi:10.1111/j.1540-6210.2010.02221.x

Cited by 79 publications

(86 citation statements)

References 28 publications

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“…As fiscal restraint becomes increasingly prevalent in the municipal sector, the desire to build cost-saving partnerships increases (Weiss, 1987;Muhwezi, 2009;Mohr et al, 2010;Yarkin, 2010). However, barriers to successful collaborations also exist.…”

Section: Literature Reviewmentioning

confidence: 99%

“…The motivation for entering into a service partnership is frequently an economic one but the economic drivers rarely consider the role of soft requirements in the success of these partnerships. Soft requirements can include the political climate, alignment of work practices, an agency's need for strategic autonomy, compromise of goals, the identification of partnership champions, and the inclusion of individuals with appropriate competencies (Weiss, 1987;Muhwezi, 2009;Mohr et al, 2010;Bryson et al, 2012). The reliance on power structures to make such decisions provides a partial explanatory framework in other governmental relations and how partners are viewed in the power dynamic is applicable at the local level as well (Bryson et al, 2012;Stenstrom and Haycock, 2013).…”

Section: Literature Reviewmentioning

confidence: 99%

“…A desire to focus operational budgets on core activities are the main drivers behind this trend (Weiss, 1987;Muhwezi, 2009;Mohr et al, 2010;Yarkin, 2010). While costs savings are being achieved in some instances, little is known about the effectiveness of these partnerships.…”

Section: Introductionmentioning

confidence: 99%

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The role of influence in city and public library partnerships: an exploratory study

Stenström

Roberts²,

Haycock³

2014

Library Management

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If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation. AbstractPurpose -The purpose of this article is to discuss whether interpersonal influence impacts the success of information technology support jointly managed by public libraries and their corresponding city departments. By exploring various management models of the information technology departments serving Canada's urban public libraries, the role of interpersonal influence in these partnerships is described. Design/methodology/approach -A two-part survey was administered to all Canadian urban libraries to explore which management models exist and to determine current issues. In-depth semi-structured interviews were conducted with exemplary sites. The survey data were used to rank dependence levels of public libraries on their corresponding cities. Using Cialdini's framework of influence, a thematic analysis was conducted on the interview data to note the presence or absence of each principle. Findings -Most Canadian urban public libraries rely on their corresponding cities for a small number of IT-related services; 25 percent have somewhat or highly integrated departmental partnerships. Interpersonal influence, particularly the principles of "authority" and "liking" are important factors in these partnerships. Research limitations/implications -This study is limited to Canadian urban public libraries and explores a single service. It builds on previous studies exploring the role of influence and public libraries, and indicates the utility of further research of city and public library partnerships. Practical implications -The findings may help inform the development of Library Service Level Agreements and other shared policy documents. Originality/value -This is the first study to explore shared management models and the role of influence at the municipal level in Canadian public libraries.

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Section: Literature Reviewmentioning

confidence: 99%

Section: Literature Reviewmentioning

confidence: 99%

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The role of influence in city and public library partnerships: an exploratory study

Stenström

Roberts²,

Haycock³

2014

Library Management

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“…This lack of capacity could make it challenging for rural locales to undertake the tasks associated with formal governance. For example, Mohr, Deller, and Halstead (2010) find that rural jurisdictions less frequently utilize competitive bidding processes, which are, in many ways, a key component of formal contracting. Hence, contract writing in rural communities should be less formal than it is in higher capacity urban areas.…”

Section: The Determinants Of Written Contract Featuresmentioning

confidence: 99%

What Determines the Formal Versus Relational Nature of Local Government Contracting?

Lamothe

2012

Urban Affairs Review

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In this article, we examine the governance structures used to manage local service delivery contracts with an eye toward two specific concerns. First, we contend that public managers likely use dual regimes in which contract writing is more formal in nature than is the management style adopted during contract implementation. We also explore the determinants of such mechanisms. We find some evidence to support our contention in that managers frequently contact and communicate with their vendors despite the presence of clearly and formally written contracts. We further find that the formal versus relational nature of written contract features is influenced by different factors (service characteristics, market conditions, vendor ownership) than is management style (reputation, management capacity, expectations of continuing relationships).

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“…There are those that hypothesize that smaller jurisdictions are more likely to support interlocal collaboration because operating independently they may not be able to provide public services in a cost efficient manner. By pooling resources together small cities can improve the efficiency of service delivery (Andrew, 2008a;Mohr et al, 2010).…”

Section: City Population and The Pattern Of Collaborationmentioning

confidence: 99%

Exchange patterns and relations in collaborative governance.

Kaye-Essien

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iv ACKNOWLEDGEMENT I first of all want to thank the almighty God for giving me the wisdom and inner strength to carry out this study from inception to completion. My sincerest gratitude also goes to my dissertation chair, Dr. Janet M. Kelly, whose mentorship, guidance and unflinching support throughout the stages of this research have contributed to this meaningful and scientifically substantiated paper. The findings of the study showed that compared to other public services, economic development services have a greater association with vertical collaboration whilst public safety services have a greater association with horizontal collaboration.Similarly, infrastructure services have a greater association with bilateral collaboration whilst public safety services have a greater association with multilateral collaboration.The study also corroborated previous findings that asset specificity and service measurability have strong influence on the likelihood of collaboration. With respect to the pattern of collaboration, the study indicated that compared to other transaction characteristics, services that have high levels of asset specificity but easily measurable have greater associations with vertical and bilateral collaborations. Similarly, services that have high levels of asset specificity and measurement difficulty have greater associations with horizontal and multilateral collaborations. With respect to network embededdness, the study established that repeated interaction in the past has the most significant influence on decisions to collaborate.vii

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Alternative Methods of Service Delivery in Small and Rural Municipalities

Cited by 79 publications

References 28 publications

The role of influence in city and public library partnerships: an exploratory study

The role of influence in city and public library partnerships: an exploratory study

What Determines the Formal Versus Relational Nature of Local Government Contracting?

Exchange patterns and relations in collaborative governance.

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