Context: A project called GAVI-RAGE, in 2017 was initiated in three African countries including Côte d'Ivoire. The idea was to offer subjects at risk of rabies infection the three different protocols, while offering free only prophylaxis by the Thai Red Cross protocol. Paradoxically, this free service was not preferred by all subjects. Some people have opted for the usual feebased protocols (Essen and Zagreb). The search for an understanding of this paradox required a study. Methods: A retrospective cross-sectional study with an analytical aim was carried out from December 2018 to May 2019 at the regional public hygiene office in Bouake. This study consisted of interviewing all subjects exposed to a risk of rabies infection and who consulted the regional public hygiene unit during the project period. The comparison of the proportions was made by the chi-square test with a significance level set for a value p≤0.05. Results: The subjects exposed to rabies were from urban areas (83%), were children under 15 (51,3%) and males (59,3%). Among our respondents, 77% of the subjects had opted for the free vaccine protocol. The reasons given were that it was free of charge (93.5%), lack of money on the day of the consultation (44.3%) and lack of health insurance (44.3%). Respondents who did not accept the free protocol cited insufficient awareness (80.9%) and doubts about its effectiveness (9.9%) as their reasons Acceptance of the said protocol was significantly associated with the living area of the exposed people (p<0.000) and awareness of the treatment (p<0.000). Conclusion: a free vaccine protocol is not synonymous with its acceptance by all populations. However, this free service is a lifeline for many people, especially the poorest.