An Advanced Pharmacy Practice Experience in a Student-Staffed Medication Therapy Management Call Center

Hardin, Heather; Hall, Anna M.; Roane, Teresa E.; Mistry, Reena

doi:10.5688/ajpe766110

Cited by 21 publications

(8 citation statements)

References 12 publications

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“…[18][19][20][21][22] Acquisition of content knowledge is secondary to the approach to learning 23 as evidenced by multiple examples of pharmacy students at all stages in their education successfully undertaking responsibilities, including direct patient care responsibilities under preceptor supervision. [24][25][26][27][28][29][30] Competency develops slowly over time, 19,[31][32][33][34] and, accordingly, students must be given continuous opportunity from the earliest days of their pharmacy education to gain experience dealing with the limitless variety of challenges presented by pharmacy practice if they are to be practice ready at licensure.…”

Section: Discussionmentioning

confidence: 99%

Qualitative Evaluation of a Practice-based Experience Pilot Program for Master of Pharmacy Students in Scotland

Hendry¹,

Winn

Wiggins

et al. 2016

American Journal of Pharmaceutical Education

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Objective. To determine the views of pharmacists in central Scotland regarding experiential education for MPharm students. Methods. A thematic analysis was completed by Ms. Gillian Hendry and Dr. Sally Wiggins of interviews conducted with ten practicing pharmacists paired with first-year master of pharmacy (MPharm) students during the 2011-2012 academic year. Relevant comments from the interviews were manually sorted in a Microsoft Excel spreadsheet to bring similarly themed material together to facilitate the identification and naming of recurring themes and subthemes. Results. The pharmacists were unanimous in their opinion that experiential education was valuable for MPharm students and, in particular, that it helped students to develop self-confidence. The pharmacists derived personal satisfaction in developing mentor/mentee relationships with students. They also recognized the value that students provided to the workforce as well as the educational value to themselves in supervising students. The participants' primary dissatisfaction was that the pharmacy workflow limited the time they could spend mentoring students. Conclusion. The results provide guidance to the academic community and the pharmacy practice community in the United Kingdom (UK) regarding the design and integration of experiential education courses in MPharm degree programs.

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Section: Discussionmentioning

confidence: 99%

Qualitative Evaluation of a Practice-based Experience Pilot Program for Master of Pharmacy Students in Scotland

Hendry¹,

Winn

Wiggins

et al. 2016

American Journal of Pharmaceutical Education

View full text Add to dashboard Cite

show abstract

“…1 Accordingly, it will be important to determine what practitioners believe to be reasonable expectations not only for first-year MPharm students but also for all other years in the MPharm program with and without an integrated preregistration year. Given the proven ability of US PharmD students to accept patient care responsibilities, 8,[17][18][19][20][21] MPharm students also should have practice-based experience in counseling patients with respect to health promotion and disease prevention activities (eg, smoking cessation) and prescription and nonprescription medications (including the NHS minor ailment and chronic medication services). [22][23][24] Students will be more and more welcome in the practice environment if their usefulness and productivity increases throughout the MPharm program.…”

Section: (24)mentioning

confidence: 99%

Description and Evaluation of an MPharm Practice-based Experience Pilot Program

Winn

Turner

2016

American Journal of Pharmaceutical Education

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Objective. To determine the level of support among pharmacists in central Scotland to serve as mentors and provide practice-based experience to students enrolled in a master of pharmacy degree program. Methods. A study was conducted during the 2011-2012 academic year in which first-year MPharm students in Scotland were paired with practicing pharmacists for 2 half-day visits per month. The students were integrated into the pharmacy workflow and engaged in activities ranging from date checking to counseling patients. The pharmacists and students who participated were asked to complete a survey in spring 2012 regarding their experiences and, in addition, the students were asked to maintain diary entries describing their experiences. Results. Thirty-nine students were paired successfully with 38 pharmacists. Every pharmacist stated their student was welcome to return in the 2012-2013 academic year and 29 agreed to accept a second student. Nine of 12 participating chain community pharmacies asked for program expansion and 11 chain community pharmacies and one other community pharmacy that did not participate in 2011-2012 asked to join in 2012-2013. Conclusion. Large numbers of pharmacists in central Scotland are willing to mentor and provide practice-based pharmacy education for students in a manner consistent with General Pharmaceutical Council accreditation standards for the master of pharmacy degree curriculum.

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“…The University of Florida College of Pharmacy has successfully implemented an MTM call center utilizing fourth year student pharmacists. 25 …”

Section: Future Directionsmentioning

confidence: 99%

Trained student pharmacists' telephonic collection of patient medication information: Evaluation of a structured interview tool

Margolis¹,

Martin²,

Mott³

2016

Journal of the American Pharmacists Association

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Objective To determine the feasibility and fidelity of student pharmacists collecting patient medication list information using a structured interview tool and the accuracy of documenting the information. The medication lists were used by a community pharmacist to provide a targeted medication therapy management (MTM) intervention. Design Descriptive analysis of patient medication lists collected via telephone interviews. Participants 10 trained student pharmacists collected the medication lists. Intervention Trained student pharmacists conducted audio-recorded telephone interviews with 80 English-speaking community dwelling older adults using a structured interview tool to collect and document medication lists. Main outcome measures Feasibility was measured using the number of completed interviews, the time student pharmacists took to collect the information, and pharmacist feedback. Fidelity to the interview tool was measured by assessing student pharmacists’ adherence to asking all scripted questions and probes. Accuracy was measured by comparing the audio recorded interviews to the medication list information documented in an electronic medical record. Results On average it took student pharmacists 26.7 minutes to collect the medication lists. The community pharmacist said the medication lists were complete and that having the medication lists saved time and allowed him to focus on assessment, recommendations, and education during the targeted MTM session. Fidelity was high with an overall proportion of asked scripted probes of 83.75% (95%CI: 80.62–86.88%). Accuracy was also high for both prescription (95.1%, 95%CI: 94.3–95.8%) and non-prescription (90.5%, 95%CI: 89.4–91.4%) medications. Conclusion Trained student pharmacists were able to use an interview tool to collect and document medication lists with a high degree of fidelity and accuracy. This study suggests that student pharmacists or trained technicians may be able to collect patient medication lists to facilitate MTM sessions in the community pharmacy setting. Evaluating the sustainability of using student pharmacists or trained technicians to collect medication lists is needed.

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An Advanced Pharmacy Practice Experience in a Student-Staffed Medication Therapy Management Call Center

Cited by 21 publications

References 12 publications

Qualitative Evaluation of a Practice-based Experience Pilot Program for Master of Pharmacy Students in Scotland

Qualitative Evaluation of a Practice-based Experience Pilot Program for Master of Pharmacy Students in Scotland

Description and Evaluation of an MPharm Practice-based Experience Pilot Program

Trained student pharmacists' telephonic collection of patient medication information: Evaluation of a structured interview tool

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