An Affective Design Guideline to Optimize Higher Institution Websites

Taharim, Nurwahida Faradila; Zainal, Nur Khairunnisha; Lim, Wei Xiang

doi:10.1007/978-981-10-8612-0_80

Cited by 6 publications

(4 citation statements)

References 23 publications

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“…"ITTS Mart" is the logo utilized, which is based on the name of its offline branding. This seeks to increase user awareness of the relevance of physical stores and to broaden their branding [28]. As indicated in figure 2, the design was carried out in Figma based on the results of the preceding phase.…”

Section: Prototyping and System Usability Scale (Sus) Testmentioning

confidence: 99%

Innovative Design of Ecommerce Mobile Application Using Kansei Engineering and System Usability Scale

Putra,

Zunaidi,

Mardhiana

et al. 2024

SHS Web Conf.

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Information technology is currently growing at a rapid speed in order to provide users with convenience, one of which is the ease of accessing the internet via mobile phones. The emergence of social media programs such as virtual buddy applications has contributed to the rapid increase in internet users, particularly via mobile phones. Social media, in addition to being a virtual friendship application, also functions as a promotional medium, one of which is the promotion of online shopping applications, hence boosting the number of online purchasing transactions in Indonesia. An online shopping platform was chosen to market university’s products, allowing customers to shop easier and may increase the growth rapidly. As a result, Kansei Engineering is used in this study to develop applications that tap into users’ emotional demands. In addition, to establish the optimum design for the user, the prototype was tested for performance and usability using a System Usability Scale (SUS) questionnaire. According to the study’s findings, the application will be created with the following feelings in mind: appealing, attractive, organised, practical, innovative, quick, effective, accessible, interactive, and unique. According to usability studies, the “friendly concept” application generated better levels of satisfaction than the other design concepts.

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Section: Prototyping and System Usability Scale (Sus) Testmentioning

confidence: 99%

Innovative Design of Ecommerce Mobile Application Using Kansei Engineering and System Usability Scale

Putra,

Zunaidi,

Mardhiana

et al. 2024

SHS Web Conf.

View full text Add to dashboard Cite

show abstract

“…e-Resources in the library websites prefer to provide authentic learning with social interaction [1], and a user interface is a communication tool for the user with the eresources system in the library websites. As one of the official sources of information, which is one of the services on the library website, are often requested to meet a user's needs quickly, which was found to be frustrating [2], boring [3], confusing [4], and feeling lost [5]. It is because the design interface of e-resources has unclear navigation [6] with the searching interface of e-resources [7] and with too much information [8].…”

Section: Introductionmentioning

confidence: 99%

“…This makes it hard for users to find information [9] [10]. Users feel difficulty in accessing the system and understanding the system navigation [5], added to a lack of a guide and the absence of some websites [11]. The other reason that causes frustration for the user is a slow internet network [12] [13] [14], low bandwidth [15], slow download [16], and limited power [17].…”

Section: Introductionmentioning

confidence: 99%

Assessing User Requirements for e-Resources Interface Design in University Libraries

Rohmiyati,

Wook,

Sahari

et al. 2023

IJACSA

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Resources in the university library as learning resources are one of the primary services that promote learning and research to improve university productivity. At present, users find it difficult to access e-resources and require assistance in finding them. When using the system, users felt frustrated, confused, and lost. The e-resources services system on library websites, on the other hand, lacks sociability and a sense of human warmth. Sociability and a sense of human warmth can be integrated into the website interface, which may evoke the sensation of being with an actual individual, even if the service is provided online. This study investigated the social presence aspects that can be implemented in the library's e-resources system. The purpose of this study is to elicit social presence features that can be implemented in the design of e-resource interfaces on library websites. The methods used in this study are in three phases: a) web content analysis from twelve university library interfaces designed in several countries; b) interviews with library staff; and c) assessment by a questionnaire of library website users. Website content analysis was used to investigate elements that offer many unique features to support the implementation of social presence through the e-resources interface. An interview was used to validate elements that were found in the web content analysis, and a questionnaire phase was used to assess the user requirements for these social presence elements. The results of empirical studies show that users need some elements of social presence, such as comments, chat, ratings, voice, personalized welcome in library accounts, tools, preference language, links for reference managers, and social media, as well as ease of access such as readable help font, color, and font size.

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“…Affective design has been applied in many fields for product design, such as automobiles, electric home appliances, house construction, office machine, and costume industries, in the early period of its application (Nagamachi, 2002). Most recently, as affective design has become a worldwide recognized concept, it has been used in numerous innovative areas, for example, computer games (de Byl, 2015;Gizvcka & Nalepa, 2018), websites (Taharim, Zainal, & Lim, 2018), software (GhasemAghaei, Arya, & Biddle, 2016;Pieroni, Scarpato, & Scorza, 2018), and mobile security authentication (Park, Lee, Lee, & Song, 2018).…”

Section: Introductionmentioning

confidence: 99%

Developing a Labeled Affective Magnitude scale and Fuzzy Linguistic scale for tactile feeling

Akay

Duran

et al. 2020

Hum Ftrs & Erg Mfg Svc

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Affective design is the inclusion or representation of human emotions and subjective impressions in product design processes. In affective design, a number of different scales are commonly used to reveal and measure subjective emotions related to the design features of products. Osgood's Semantic Differential Scale (SDS) is one of the scales that has often been used for this purpose. However, there are some drawbacks in the SDS due to the ordinal nature of the scale that leads to losses or distortions of a significant amount of information and this makes it difficult to justify parametric statistical analysis. In this study, two scales, namely a Labeled Affective Magnitude (LAM) scale and a Fuzzy Linguistic scale, are developed. The LAM scale is an alternative scale based on magnitude estimation and has ratio properties. The Fuzzy Linguistic scale is an interval scale for which responses are

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An Affective Design Guideline to Optimize Higher Institution Websites

Cited by 6 publications

References 23 publications

Innovative Design of Ecommerce Mobile Application Using Kansei Engineering and System Usability Scale

Innovative Design of Ecommerce Mobile Application Using Kansei Engineering and System Usability Scale

Assessing User Requirements for e-Resources Interface Design in University Libraries

Developing a Labeled Affective Magnitude scale and Fuzzy Linguistic scale for tactile feeling

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