This paper addresses the problem of studying the impacts of the strategic formation of platoons in automated mobility-on-demand (AMoD) systems in future cities. Forming platoons has the potential to improve traffic efficiency, resulting in reduced travel times and energy consumption. However, in the platoon formation phase, coordinating the vehicles at formation locations for forming a platoon may delay travelers. In order to assess these effects, an agent-based model has been developed to simulate an urban AMoD system in which vehicles travel between service points transporting passengers either forming or not forming platoons. A simulation study was performed on the road network of the city of The Hague, Netherlands, to assess the impact on traveling and energy usage by the strategic formation of platoons. Results show that forming platoons could save up to 9.6% of the system-wide energy consumption for the most efficient car model. However, this effect can vary significantly with the vehicle types and strategies used to form platoons. Findings suggest that, on average, forming platoons reduces the travel times for travelers even if they experience delays while waiting for a platoon to be formed. However, delays lead to longer travel times for the travelers with the platoon leaders, similar to what people experience while traveling in highly congested networks when platoon formation does not happen. Moreover, the platoon delay increases as the volume of AMoD requests decreases; in the case of an AMoD system serving only 20% of the commuter trips (by private cars in the case-study city), the average platoon delays experienced by these trips increase by 25%. We conclude that it is beneficial to form platoons to achieve energy and travel efficiency goals when the volume of AMoD requests is high.