“…In recent 20 years, modern business organizations are experiencing a highly turbulent environment, where their operations and performance are strongly shaped by a wide range of factors, including technological advancements, complementary obligations, time-to-market pressures, and intense competition (Bondzi-Simpson and Agomor, 2021;Bruque-Camara et al, 2016;Harsch & Festing, 2020). This aggravating environment has elevated pressure on business organizations to continuously adjust and predestine their strategies and operational systems in ways that promote effectiveness and efficiency (Calleja et al, 2018;Chikhale & Mansouri, 2015). Under such circumstances, the most crucial and essential strategy is that organizations should develop their capabilities to willingly sense and respond to external modifications and be agile (Kushwaha et al, 2021;Vaishnavi & Suresh, 2020).…”