An Analysis of Hedging Devices in Complaint Business Letters

Hooi, Chee Mei; Shuib, Munir

doi:10.17576/gema-2014-1403-08

Cited by 3 publications

(3 citation statements)

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“…Some studies have focused on students' writing and compared their preference of using interpersonal features with expert writers or students with different cultural and language background (Alyousef 2015, Çandarlı, Bayyurt & Martı 2015. A wealth of cross-cultural and cross-disciplinary studies have compared the use of personal pronouns, solely or along with other interaction components (hedges, boosters, and attitude markers), (Hooi, C. M. & Munir Shuib 2014, Martínez 2005, Molino 2010, Mur Dueñas 2007, Navidi & Ghafoori 2015.…”

Section: Literature Reviewmentioning

confidence: 99%

A Corpus-based Study of Writer Identity in Qualitative and Quantitative Research Articles

Dobakhti

Hassan²

2017

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Section: Literature Reviewmentioning

confidence: 99%

A Corpus-based Study of Writer Identity in Qualitative and Quantitative Research Articles

Dobakhti

Hassan²

2017

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“…When adjectives are used as hedges, the speakers aim to show a tentative representation of frequency, avoid the commitment to exact numbers, and draw attention to the approximate nature of the information presented (Hyland, 1998). Munir (2013) further proposed that hedges also convey possibility, signal distance, and tone-down statements (Hooi & Shuib, 2014).…”

Section: Introductionmentioning

confidence: 99%

Hedges in Students’ Reflective Feedback: Evidence from an Online Class during COVID-19 Outbreak

Isti’anah

Puri

2021

jopr

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Scholars have observed hedges in academic writing, yet the examination of hedges in students’ reflective feedback is scarcely found. During the Covid-19 pandemic, both teachers and students face difficulty engaging themselves in online classes. To figure out how students show their attitude, among others, is through reflective feedback. One of the language features pivotal in reflective feedback is ‘hedge’, a pragmatic feature representing a speaker’s tentativeness and possibility in communication (Lakoff, 1973). This paper addresses two questions: (1) what types of hedges are used in the students’ reflective feedback in online class during the covid-19 outbreak? and (2) what are the functions of the hedges? This paper took 151 samples of students’ reflective feedback in the introduction to English linguistics class at Sanata Dharma University to answer those problems. Findings reveal that the students dominantly used modal auxiliaries and epistemic adverbs as the types of hedges as a politeness technique to convey their anxiety and hesitation during an online class.Keywords: hedges, reflective feedback, online class

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“…The main applied linguistic approach to business English has been the focus on text types, such as business letters (i.e. Hooi & Shuib, 2014;Jenkins & Hinds, 1987;Maier, 1992;Munir, 2001;Xu, 2012), business meetings (i.e. Yamada, 1990), business negotiations (i.e.…”

Section: Previous Studies On Business Englishmentioning

confidence: 99%

Lexical bundles in authentic and textbook english business emails : A corpus-based comparative study

Siricharoen

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This study aimed to investigate lexical bundles found in authentic English business emails and sample emails in business English textbooks to identify their similarities and differences. The data employed in this study were sample emails from 77 business English textbooks and those emails recruited from the Enron Corporation, representing authentic English business emails. The structural and functional categorizations of lexical bundles from Biber et al. (2004) and Biber (2006) were used as frameworks for the analysis. The findings show that structural types of lexical bundles in textbooks and in authentic emails were quite similar while functional types were significantly different. Although lexical bundles identified in both sets of data are centered around those in the Special functions category, which are associated with communicative acts such as request, expectation expression, offer, etc., a broader range of functional categories were featured in authentic business emails than business English textbook emails. Some implications regarding methodology and business email instruction, and suggestions for further studies are provided.

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An Analysis of Hedging Devices in Complaint Business Letters

Cited by 3 publications

References 25 publications

A Corpus-based Study of Writer Identity in Qualitative and Quantitative Research Articles

A Corpus-based Study of Writer Identity in Qualitative and Quantitative Research Articles

Hedges in Students’ Reflective Feedback: Evidence from an Online Class during COVID-19 Outbreak

Lexical bundles in authentic and textbook english business emails : A corpus-based comparative study

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