An analysis of the managerial performance of Italian museums using a generalised conditional efficiency model

Guccio, Calogero; Martorana, Marco Ferdinando; Mazza, Isidoro; Pignataro, Giacomo; Rizzo, Ilde

doi:10.1016/j.seps.2020.100891

Cited by 18 publications

(9 citation statements)

References 33 publications

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“…Among the inputs they use the opening hours that conversely is included in the output set by Carvalho et al (2014). On a different perspective, the recent works by Del Barrio-Tellado & Herrero-Prieto (2019) and Guccio et al (2020a) have exploited the idea that museums activity can be disentangled in two stages and the related distinction between outputs that are under the direct control of the museum's management and those which depend on the operational environment. While the latter paper focuses on the efficiency in the provision of the service potential of museums and estimate the frontier conditional to the environmental factors, Del Barrio-Tellado & Herrero-Prieto (2019) use a network two-stage DEA to study the overall efficiency of museums.…”

Section: Efficiency Of Museumsmentioning

confidence: 99%

“…For the first stage analysis of museums efficiency we have followed the main literature in the field that indicate the relevant inputs and outputs characterizing museums' "production" process (Guccio et al, 2020a). Among the different purposes of museums, we focus on the access to the public; thus, we evaluate the 9 The statistical office of MIBACT provides detailed information regarding museums only for those which are state-owned.…”

Section: Data Descriptionmentioning

confidence: 99%

“…The analysis of technical efficiency of museums has developed remarkably in recent years, and is characterized by a growing use of the frontier techniques (for recent reviews, see: Basso et al, 2018;Guccio et al, 2020a). However, this literature mostly neglects the relationship between ICT advancement and efficiency of cultural institutions (Guccio et al, 2020b).…”

Section: Introductionmentioning

confidence: 99%

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Is innovation in ICT valuable for the efficiency of Italian museums?

Guccio

Martorana

Mazza

et al. 2020

European Planning Studies

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This paper investigates the influence of information and communication technologies (ICT) on the efficiency in attracting visitors of Italian museums. Notwithstanding the extensive literature on museum performance measurement, the analysis of the role of technological innovation is relatively neglected. As a first attempt to fill this lacuna, this study presents a two-stage analysis of a novel sample of Italian state-owned museums built by merging information drawn from different sources. In the first stage, we use Data Envelopment Analysis (DEA) and bootstrapping technique to measure the efficiency of museums. In the second stage, we use a bootstrap truncated regression approach to test the extent to which different forms of ICT affect museum efficiency. We distinguish the ICT investments into in situ and online services, since the former improve the visitors' experience on site, while the latter can prepare for the visit or, even, be a substitute of the visit. The results reveal that the use of ICT is generally associated with better performances but in situ services shows to play a major role.

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Section: Efficiency Of Museumsmentioning

confidence: 99%

Section: Data Descriptionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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Is innovation in ICT valuable for the efficiency of Italian museums?

Guccio

Martorana

Mazza

et al. 2020

European Planning Studies

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“…Different DEA models are proposed in several papers to study museums' performance; in particular, Pignataro [2] and Basso and Funari [3,4] undertake an empirical analysis on a set of Italian museums; Mairesse and Vanden Eeckaut [1] analyse a group of museums from the French speaking region of Belgium; Del Barrio, Herrero and Sanz [6] and Del Barrio and Herrero [7] present an application to a regional system of Spanish museums; Carvalho, Silva Costa and Carvalho [8] consider a set of Portuguese museums; Taheri and Ansari [9] examine a set of museums in Tehran. More recently, Basso, Casarin and Funari [5] analyse the performance of a set of Venetian museums with a two-stage model that combines the DEA and BSC approaches and imposes weights restrictions; Del Barrio Tellado and Herrero Prieto [10] apply a two-stage DEA SBM network model to a set of Spanish state-run museums; Guccio et al [11] employ a generalised conditional efficiency model, derived from the Free Disposal Hull (FDH) model, to assess the efficiency of Italian museums while Basso and Funari [12] measure the museum's performance with a model that combines DEA and BSC with the Analytic Hierarchy Process (AHP) methodology, often used to support decision-making.…”

Section: Data Envelopment Analysis and Balanced Scorecard For Museumsmentioning

confidence: 99%

DEA-BSC and Diamond Performance to Support Museum Management

Basso

Funari

2020

Mathematics

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In the present paper, we propose some models for the computation of an overall indicator which measures the performance of a set of museums from a multidimensional point of view. One of the most used methodologies that provide a multiple input–multiple output performance score is Data Envelopment Analysis (DEA), which in recent years has also been applied to museums. Recently, the literature on museums performance has proposed a model that combines DEA with the Balanced Scorecard (BSC) approach, which is used in the management control of organisations and focuses on a multidimensional framework based on four different dimensions of the organisation management. In the present contribution, we propose a two-stage DEA-BSC model which adopts more plain DEA models without weight restrictions and can be better understood by museums’ managers. In addition, in order to overcome the drawback of the low discriminatory power shown by this model when applied to a few museums, we propose some alternative ways to compute the overall performance at the second stage. One indicator computes the area of a special geometric representation of the efficiency scores obtained at the first stage for the four BSC perspectives and for this reason is named diamond efficiency. Finally, the models proposed are applied to the set of municipal museums of Venice.

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“…Studies on Italian museums find that, according to some measures of effectiveness, autonomous or outsourced public museums show the best performance, while private museums achieve a better performance than those publicly managed in the traditional way (Beretta et al, 2019;Bertacchini et al, 2018;Leva et al, 2019). In a very recent work, Guccio et al (2020) show that the operational environment (per capita income levels and larger hospitality sectors) also matters in positively affecting museums' efficiency; moreover, they show that private ownership is associated with a higher level of efficiency and that state museums present a lower level of efficiency than local museums. Our main findings highlight the effectiveness of a policy oriented to providing state museums with greater managerial autonomy.…”

Section: Introductionmentioning

confidence: 98%

Eppur si muove: an evaluation of museum policy reform in Italy

2022

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This study evaluates the effectiveness of a novel cultural policy to recover the valorization function of Italian state museums by increasing managerial autonomy. The policy is part of the Franceschini reform, introduced in 2014, that concerns the governance of cultural institutions and was justified by the severe budget constraints resulting from economic crisis and a spending review. Given the staggered implementation of the reform across 32 museums that obtained special autonomy, we apply a difference-in-differences strategy that allows to properly investigate the causal effect of the policy reform on museums’ outcome measures of exhibition function, as visitors and revenue from admissions. Our findings robustly support the effectiveness of the cultural policy reform in terms these outcomes. Although we provide some suggestive evidence of the efficacy of museums’ management (through a number of communication and supplementary services), this study suffers of the limitations due to the lack of more appropriate measures on how successful changes in management have been. However, results aim to offer policy recommendations in favor of greater managerial and financial autonomy of state museums that, while preserving their conservation function, can promote the widespread utilization of collections ensuring museums’ greater sustainability.

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An analysis of the managerial performance of Italian museums using a generalised conditional efficiency model

Cited by 18 publications

References 33 publications

Is innovation in ICT valuable for the efficiency of Italian museums?

Is innovation in ICT valuable for the efficiency of Italian museums?

DEA-BSC and Diamond Performance to Support Museum Management

Eppur si muove: an evaluation of museum policy reform in Italy

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