2020
DOI: 10.3390/su12114426
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An Analysis of the Sustainable Tourism Value of Graffiti Tours through Social Media: Focusing on TripAdvisor Reviews of Graffiti Tours in Bogota, Colombia

Abstract: This study attempts to analyze the value of graffiti tours from the perspective of sustainable tourism by examining actual reviews by social media users using text mining and social network analysis. The text mining technique indicates that “artist,” “history,” “political,” “culture,” “social,” “city,” “background,” “great,” “recommend,” “excellent”, and “worth,” are frequently used keywords for the reviews. When comparing word frequencies per review between 2013–2016 and 2017–2019, the results show that the w… Show more

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Cited by 15 publications
(8 citation statements)
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“…On the other hand, the study on mural production in Uruguay is presented as a symbol of contemporary Uruguayan cultural heritage, despite the fact that it had previously been understood as an anecdotal art form subordinated to other disciplines, such as easel painting and architecture [3,41]. That is why this study aims to reactivate these spaces as tourist products [13][14][15], stimulating the community and public and private institutions to preserve and extend these mural landscapes [49,50]. It is worth mentioning that the creation of new symbolic values in the public space through mural painting generates assimilation by the community in many cases, leading them to become part of the community's popular imagination and giving rise to heritage processes, as has occurred, for example, in San Gregorio de Polanco and Rosario [30].…”
Section: Discussionmentioning
confidence: 99%
See 1 more Smart Citation
“…On the other hand, the study on mural production in Uruguay is presented as a symbol of contemporary Uruguayan cultural heritage, despite the fact that it had previously been understood as an anecdotal art form subordinated to other disciplines, such as easel painting and architecture [3,41]. That is why this study aims to reactivate these spaces as tourist products [13][14][15], stimulating the community and public and private institutions to preserve and extend these mural landscapes [49,50]. It is worth mentioning that the creation of new symbolic values in the public space through mural painting generates assimilation by the community in many cases, leading them to become part of the community's popular imagination and giving rise to heritage processes, as has occurred, for example, in San Gregorio de Polanco and Rosario [30].…”
Section: Discussionmentioning
confidence: 99%
“…These transformation processes develop a new redefinition of space, not only urbanistically speaking, but also symbolically and socially, and these murals become new elements that encourage the reactivation of new heritage processes in the place [12]. In addition, they can also behave as a dynamic and innovative component from a social, cultural, economic, and environmental perspective [13], as they are showcased as alternative tourist experiences [14,15] in order to achieve a long-term balance between the different dimensions that comprise it [16]. In this way, within the model of creative wall landscapes presented in this research, the capacity to adopt the measures presented in the World Charter for Sustainable Tourism of 2015 is shown, with the aim of promoting the conservation and respect of the socio-cultural values of local communities, thus, ensuring the protection and identity of both tangible and intangible heritage.…”
Section: Introductionmentioning
confidence: 99%
“…Therefore, Table 1 inspires the discussion on sustainable tourism from the social media perspective as a relatively new topic, and its contributions are mainly from 2018 onward. The results of quantitative (Seok et al, 2020;Joo et al, 2020) This study excavates data on sustainable tourism research on Twitter and conducts a thematic analysis. Furthermore, the paper aims to assess the connotation of sustainable tourism under the social media paradigm and construct the content of sustainable tourism from the perspective of Twitter to deepen the connotation of sustainable tourism research and provide new ideas for future attention to sustainable tourism development.…”
Section: Literature Reviewmentioning
confidence: 99%
“…Many studies have analyzed the utility of tourist information provided by reviewers and its effects on the decision-making of other tourists to assess the reliability of information on the largest online travel community, TripAdvisor [52]. The results proved that such information had significant effects, indicating that there is high value in terms of information delivery [53,54].…”
Section: 061mentioning
confidence: 99%