“…During the past few decades, various literatures and models have been published and proposed for effective inventory management (Axsater, 2006;Bartmann & Beckmann, 1992;Lewis, 1997;Lu, Song, & Zhu, 2005;Pfohl, Cullmann, & Stolzle, 1999;Watts, Hahn, & Sohn, 1994;Xiong & Helo, 2006;Yung, Ip, & Wang, 2007), for example the Economic Order Quantity Model, RMSystem, Newsvendor Problem, AHM Model, Bisection Method, etc. However, most of these inventory management models only account independently for various demand patterns, quantity discount, stockout costs, lead time variations, multi-stage/multi-item situations, etc., but few concepts or models are suggested for incorporating the customer relationship into the inventory management model.…”